Business Analyst

Business Analyst

Description

Hulamin needs a business analyst to sit with the users and develop the process, develop the scope for IT / use cases for development.

Business Analysts gather requirements, translate them into functional specifications and arrange the approval of these for solutions to be developed. In this process they make recommendations and influence business and process owners on the most pragmatic or sensible options to choose for process, policy, or system changes.

Technology

Analysis and Design

Business Analysts need to be proficient on the tools, methods, and engagement models in order to analyse and develop business solutions.

Business Support

Experience in managing projects in the business or technology would be advantageous.

Key Responsibilities

Drive the process of defining business requirements for new solutions

• Obtain documentation and engage with colleagues in the business to understand the business unit, its processes and its applications.
• Use techniques such as brainstorming, document analysis, focus groups, requirements workshops and prototyping to elicit complete and accurate business requirements.
• Document the detail and concerns obtained from stakeholders during the requirements gathering process and ensure a shared understanding and agreement to the solution requirements and priorities of requirements.
• Validate documented requirements to ensure they match stakeholders understanding and obtain formal approval of the solution scope and the requirements to be implemented.
• Review current state processes and identify problem areas, control weaknesses and gaps.
• Be proactive and identify areas of improvement or opportunities in existing business processes and applications.
• Use engagement techniques to unpack and document business rules that govern processes.
• Evaluate proposed requirements and solutions against business objectives in the area and highlight concerns to the business owner of the planned change.
• Trace requirements through the lifecycle of development and implementation and support ongoing efforts to check that the requirements are in line with business objectives.
• Participate in the change management activities once the defined solutions are at implementation stage. Work with business owners to develop business solutions
• Evaluate and develop solution options for the business to select from, subsequent to analysing and developing the requirements.
• Research best practice options within and outside the Bank to take into consideration when debating and selecting desired business solutions.
• Conduct research, including facilitating workshops, to detail business process flows.
• Define the business information model including data definitions, if required by the solution.
• Perform gap analysis against existing processes to understand the impacts of proposed changes.
• Ensure that business owners are clear on the change impacts.
• Create recommendations for business owners on the solution alternatives.
• Participate in the design of the business or system solution
• Participate in the development of system specifications for projects that have a systems impact.
• Utilise techniques such as business rule analysis, scope modelling, data dictionary and glossary, data modelling, process modelling, prototyping, scenarios and use cases and non-functional requirements analysis to determine the detailed specifications.
• Develop and document detailed functional and non-functional specifications as per the defined
• standards in the business and in Technology.
• Define temporary requirements, if any, for transitioning the solution to a working state such as creating parallel operations, operational training and phased roll-outs.
• Ensure that the functional requirements are detailed enough to enable a technical design. Support the delivery and implementation of changes
• Provide support and input into system testing activities including participating in the development of the testing approach, development of test cases as well as the creation of testing scenarios.
• Coordinate or facilitate, or on occasion undertake user acceptance testing of system changes, as well as process changes. Provide detailed feedback on whether the developed solution meets the defined business requirements.
• Assist in the process of resolving post implementation issues during the support period as defined for the project.
• Collaborate with technology and solutions partners to ensure that all functional requirements are
• addressed during development and implementation.
• Participate in quality reviews and implement corrective measures to ensure that the solution still meets business requirements.
• Assist in the identification of risks and issues throughout the project life cycle and ensure that where it has an impact on the requirements definition or solution development, adequate mitigation measures are put in place.
• Review changes to the project scope and deliverables together with project managers and business owners. Provide advice on the impact to project timelines, solution scope and functional resource requirements.
• Provide inputs to teams in the supported business area on how to engage in continuous improvement thought processes.
• Provide regular reports and updates to project managers and business owners on the progress of
• business analysis activities throughout the project.