Business Development Consultant (Guarding)

 

Recruiter:

Ann Swann Personnel

Job Ref:

JHB001039/JS

Date posted:

Tuesday, December 21, 2021

Location:

Johannesburg, South Africa

Salary:

35 000


SUMMARY:
Our client requires the expertise of a business development professional who has at least 5 to 7 years' experience, preferably in the service and/or security industry.

POSITION INFO:
Overview
Achieve the sales targets for the allocated geographical area by proactively providing the client with proposed solutions based on analyses of account/business while building and maintaining strong relationships with existing and potential clients.

Requirements:

  • Matric
  • 5 -7 years business development experience preferably from a service industry environment
  • Must be prepared to be PSiRA registered within 3 months of employment 
  • Proven track record as Business Development Consultant in the security industry will be an added advantage
  • Computer literate
Customer Focus Skills:
  • Dedicated to meeting the expectations and requirements of internal and external customers. 
  • Gets first-hand customer information and uses it for improvements in products and services. 
  • Acts with customers in mind. 
  • Establishes and maintains effective relationships.
Business Acumen
  • Knows how businesses work. Knowledgeable in current and future policies, practices, trends and information affecting the organisation.
  • Awareness of the competition.
  • Understanding of how strategies and tactics work in the marketplace.
Strong Negotiation skills:
  • Applies appropriate interpersonal skills and negotiation tactics, in an effort to identify and discuss common issues, finding common ground and with the aim of reaching agreement on a mutually beneficial solution and promoting collaboration between the parties.
Persistence and perseverance:
  • Ability to work well under pressure without compromising work quality or standards.
  • The ability to move past obstacles to achieve end results in an efficient and professional manner.
Results driven:
  • Demonstrates high levels of commitment and dedication to achieving goals and objectives in a pressured work environment.
Ensure sales growth in the Mining revenue streams
  • Achieve or better the set sales targets on a monthly, quarterly and annual basis
  • Build and maintain a prospective list for the geographical area
  • Builds internal relationships to facilitate assistance to support client needs and proposals
  • Achieve or better and maintain 100 call ratio per week to deliver the agreed minimum number of quotes per month
  • Ensure Sales administration is kept to date at all times
 Client Relationship Management 
  • Develops and manages relationship with the client with full
  • understanding of their business needs and requirements through experience gained throughout the years
  • Demonstrates a full understanding of the client needs and their business requirements and cycles
  • Works in co-operation with and effectively engages other team members to reach resolution
 Provide Excellent Customer Service
  • Demonstrates an understanding of company brand, values and promotes the image of the business with the clients
  • Facilitates regular meetings with existing and potential clients to ensure frequent contact.
  • Attends and arranges meetings as and when required to address client needs.
  • Follows up on sales actions to be taken from meetings
 Maintain Customer Information
  • Establish client database base
  • Maintains client data base as well as the call report files on each client
  • Ensures that contact/call reports are completed and accessible
  • Maintains a database on competitors in the area, highlighting strategies, expansion and competitor actions
  • Facilitates the sales process once quotation has been accepted, including arranging for preparation of contractual documents, signing of these, scheduling start – up with Operations
  • Attend hand- over with Operations to ensure first services are completed to client satisfaction
 Customer support /Proposals/solutions
  • Develop proposals for presentation to clients based on their needs
  • With the assistance of Sales Director presents new service to clients for consideration in support of their business
  • Communicates with internal stakeholders to ensure that relevant parties are kept informed about client’s relationship, progress of proposals and assistance that may be required
  • Provides added value information, that enhances the client business on a regular basis by maintaining presence e.g., useful articles, references etc
Service Knowledge pricing structure, service
  • Demonstrates a full understanding of the Company''s service offering to pro-actively address client’s needs
  • Demonstrates a clear understanding and adherence to all pricing policies
General
  • Comply with all standing and ad hoc reasonable and lawful instruction
  • Compliance with all Company policies and procedures


 

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