Business Development Manager (KwaZulu-Natal, KZN)

Recruiter:

Swift Human Resources

Job Ref:

CEN001069/PM

Date posted:

Thursday, November 13, 2025

Location:

Durban, South Africa

Salary:

Monthly

SUMMARY:
Are you a relationship-driven professional with a sharp commercial mindset? We are looking for a Business Development Manager to manage and grow a portfolio of merchants — driving revenue, increasing product adoption, and reducing churn across our fintech ecosystem. As a Business Development Manager, you’ll be the trusted advisor to merchants, helping them unlock the full value of Lesaka’s integrated product suite: Card, Cash, Capital, Software, and VAS. This is a strategic, data-led role focused on retention, upsell, and long-term growth.

REQUIREMENTS:

3+ years in account management, customer success, or commercial sales.
Strong analytical skills and experience with CRM tools.
Fintech, financial services, or merchant services experience (preferred).
Matric required; tertiary qualification in Business, Commerce, or Marketing is a plus.
Excellent communication and relationship-building skills.

RESPONSIBILITIES:

Grow Revenue: Identify cross-sell and upsell opportunities using data insights and consultative selling.
Retain & Reactivate: Spot early signs of churn and implement proactive retention strategies.
Manage Relationships: Build trust through regular check-ins, education sessions, and personalised support.
Report & Analyse: Maintain CRM discipline, track performance, and share actionable insights.
Collaborate & Learn: Work with Growth Executives and internal teams to align on growth priorities and share best practices.

ATTRIBUTES:

Customer relationship mastery
Commercial acumen
Consultative selling ability
Data-driven decision-making
Accountability & ownership

POSITION INFO:
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.

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