Business Development Manager - New Sales FTTB

Recruiter:

ABC Worldwide

Job Ref:

CPT001399/CB

Date posted:

Wednesday, January 19, 2022

Location:

Bloemfontein, South Africa

JOB SUMMARY:
Our client, an integrated ICT and infrastructure provider and telecommunications company, is looking to employ a Business Development Manager to join their team in Bloemfontein.

PURPOSE OF THE JOB
Business Development Manager will be responsible for the New Sales as well as associated administrative personnel.

JOB DESCRIPTION:

HIGH-LEVEL JOB OBJECTIVES

Job Objectives

Recruitment, training & development and performance management of the individuals within the New Sales teams
Planning & coordination of all functions related to achieving growth budgets as well as related general management duties
Actively leading new sales within each region
Sales & campaign planning
Management reporting
Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability
Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
Initiates and coordinates development of action plans to penetrate new markets
Conducts one-on-one reviews with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance
Assists Account Executives in preparation of proposals and presentations
Accurate and efficient management of sales statistics and reports
Efficient management of workflow procedures within areas of operational responsibility
Effective management of process and procedure with a strong action and change management orientation
Creative and effective planning and implementation to ensure the achievement of relevant targets and objectives

JOB CONTEXT

Level of Tertiary Education

Grade 12 - Desirable
Diploma in Business management or related

Job-Related Work Experience

2-year ICT industry experience
3 years junior management experience
3 years successful Corporate Direct Sales experience

Job Knowledge

Application of CRM / Voxzal / Trax and sales processes
Sound understanding of telecommunications, networking & data

Job Skills

Understanding of financial management principles
Good prospecting, negotiation and presentation skills

Tasks
Planning

Anticipating problems
Creating a roster or list of duties / activities
Creating schedules
Deciding work priorities
Defining objectives for an organisation or department
Developing strategy in a competitive situation
Ensuring that component parts fit into an overall design for a project
Formulating or adjusting policy for an organisation or department
Planning a course or route for a journey or voyage
Planning a logical sequence of events or tasks
Planning long term (strategic) objectives
Planning short term (task) objectives
Planning staffing levels or people resources for projects
Preparing a specification for a project
Revising plans to account for changed circumstances
Setting priorities for utilising resources
Setting up a financial budget

Implementing / Co-ordinating

Allocating duties to others
Allocating resources (people, materials, etc) among various jobs
Allocating resources in emergencies or unexpected situations
Arranging formal events
Ensuring the efficient co-ordination of activities
Initiating action in emergencies or unexpected situations
Organising resources to meet an objective
Setting up administrative systems

Controlling / Directing

Authorising actions
Controlling the use of non-people resources in meeting objectives
Controlling the use of people in meeting objectives
Directing action in emergencies or unexpected situations
Directing the implementation of agreed policy
Ensuring that legal requirements or other binding agreements are adhered to
Ensuring work is carried out within a pre-specified budget
Generating rules or regulations
Hurrying people along to expedite completion of a task
Laying down procedures for maintenance, safety or inspection
Laying down specifications for materials or components
Requiring work to be redone to meet specification or required standard
Undertaking when necessary the tasks of workers under one's control

Reviewing / Evaluating

Assessing the feasibility or practicality of an operation
Checking adherence to schedules
Evaluating alternative methods
Evaluating installation of complex systems or constructions
Evaluating numerical data concerning organisation or department activities
Evaluating the cost of a project or venture
Evaluating the practical feasibility of a project
Evaluating written reports on activities of an organisation or department
Identifying problems in a project design
Reviewing progress of a case or project
Reviewing systems, services or processes to assess current adequacy
Reviewing the efficiency of an operation
Reviewing to assess compliance with rules, laws, etc.

Supervising / Directing

Acting leader during a manager's absence or for short periods when necessary
Administering formal tests to people
Controlling individuals in competitive situations
Controlling the behaviour of individuals
Directing others to repeat a task not satisfactorily done
Directly supervising people at work
Giving instructions to subordinate non-supervisory staff
Giving instructions to subordinate supervisors / managers
Giving verbal instructions to colleagues as part of a system or process
Giving verbal instructions to subordinate non-supervisory staff
Issuing directions in an emergency or unexpected situation
Maintaining a physical presence to monitor others and / or work outcomes and quality
Supervising people at a distance (e.g. on a different location)
Supervising to ensure compliance with laws / regulations
Taking the chair at committees or other meetings

Appraising / Evaluating / Developing

Appraising individuals for recruitment or promotion
Appraising the personal development of individuals
Considering appropriate staff developmental action
Creating confidence amongst those learning new skills
Demonstrating procedures to help others
Developing learning or training exercises
Evaluating behaviour as it happens
Evaluating the needs of individuals
Evaluating the past performance of individuals
Evaluating the work of others in progress
Evaluating the work of others on completion
Helping others to produce ideas
Showing patience with slow learners and / or people with learning disabilities
Undertaking informal training or coaching for the development of self and / or others
Undertaking on-the-job tuition of others

Motivating

Appealing to people to increase their motivation
Arousing enthusiasm for a project
Creating a good team spirit
Emphasising the importance of reaching a work objective
Encouraging co-operation between team members
Encouraging slow learners and / or people with learning disabilities
Encouraging a faster rate of work
Gaining willing co-operation
Getting an individual to carry out an unappealing task
Motivating individuals through the use of threats or demands
Putting people at ease in anxiety provoking situations
Stimulating interest in activities
Sustaining interest of others in projects or continuing tasks
Understanding the personal needs or motives of others

Assisting / Caring

Administering first aid
Assisting people who encounter job difficulties
Assisting people who encounter learning / study difficulties

Disciplining / Disputes / Grievances

Avoiding emotional involvement in disputes
Being sympathetic
Defending another individual's position
Disciplining people
Giving verbal warnings in order to correct behaviour
Handling disciplinary problems firmly
Issue formal warnings
Listening to grievances
Maintaining discipline in a work environment
Ordering individuals who have broken regulations to leave
Pointing out poor standard of work
Reducing tension between people
Resolving disputes
Warning people by threat of punishment

Counselling

Advising on interpersonal behaviour
Advising on job performance improvement
Counselling or advising on personal problems
Counselling or advising people about their future

Co-operating / Liaising

Achieving co-operation at work from peers
Co-operating on joint projects with other disciplines, departments, organisations
Liaising with clerical / manual worker grades
Liaising with managerial / professional grades
Liaising with supervisory grades
Liaising between organisations or departments

Investigating / Observing / Searching / Collecting

Asking questions to establish information required
Establishing information for purpose of proof, validation or evidence
Inquiring into claims or disputes
Listening to arguments or evidence
Noting danger or warning symbols
Noting unusual occurrences
Observing in detail individual behaviour
Reading a complex plan or diagram
Receiving audio instructions via radios, telephones or computers
Referring to technical manuals
Scanning written information for useful content
Searching literature or other data sources
Watching an operation or process to detect a problem
Watching out for health and safety hazards
Watching out to see if a dangerous situation occurs

Taking Information from the Senses

Identifying colours
Listening to verbal instructions from superiors
Listening to verbal reports from subordinates
Making fine judgements about aroma
Making fine judgements about colours
Making fine judgements about flavour / taste (physical)
Making fine judgements about texture / smoothness
Making fine visual discrimination
Matching or blending colours
Remembering instructions given in writing over a long period (hours / days)
Remembering instructions given in writing over a short period (minutes)
Remembering instructions given verbally over a long period (hours / days)
Remembering instructions given verbally over a short period (minutes)

Handling Information / Following Instructions

Cataloguing material
Classifying or categorising information
Collating information
Compiling information
Copying by hand
Entering details into a computer
Entering details into non-computer records
Following instructions given directly by word of mouth
Following logical instructions to operate a method or system
Following printed diagrams
Following written instructions
Sorting documents into a specified order
Taking short notes

Artistic Creativity

Combining artistic design with functional use
Creating an appealing presentation of product / service to potential user
Creating an artistic design
Creating artistic visual forms or displays
Designing charts or illustrative diagrams
Creating a visually appealing display

Problem Solving / Designing

Brainstorming for new ideas
Designing a new physical product
Designing a new service
Designing machinery or equipment for specific purposes
Designing questionnaires or forms
Devising research methods
Devising standardised tests for people, systems or machinery
Finding new ways to improve the efficiency of an operation
Generating solutions to problems with machinery or equipment
Originating process or equipment design
Performing artistic decoration of objects, items or physical features
Suggesting new solutions to production problems
Thinking up new systems or procedures

Assessing / Evaluating

Assessing goods and / or services prior to acquisition
Assessing the probability or likelihood of an event occurring
Critically examining written or drawn information for accuracy or quality
Evaluating alternatives prior to a choice
Evaluating content of written material for style
Evaluating information for purposes of recommendation
Evaluating the implications of research findings
Evaluating the quality of output of a production system
Evaluating the quality or condition of an animate object (not people)
Evaluating the quality or condition of an inanimate physical object or structure
Evaluating the written work of others
Identifying points of danger, fire or crime risk
Making logical evaluation of new ideas
Testing a system for correct functioning

Analysing / Diagnosing

Analysing numerical information
Analysing the physical characteristics of a geographical location or site
Analysing written information
Breaking down a procedure into logical steps
Diagnosing problems in any physical process or machinery
Diagnosing problems in non-physical systems or procedures
Identifying faults / problems in equipment / machinery
Identifying patterns or trends with data
Identifying problems in non-physical systems or procedures
Locating faults or problems in equipment / machinery
Using formalised analysis systems (e.g. network, critical path)

Integrating / Coding/ Estimating

Designing logical flow charts or diagrams
Editing written or visual material
Estimating answers to calculations to check machine answers
Estimating numbers / quantity
Estimating physical size
Estimating risk associated with particular course of action
Estimating the rate of progress of a process
Estimating the weight of objects by visual inspection
Estimating time required for a job activity
Integrating information
Preparing cost or time estimates for future activity
Preparing statistics (other than financial) to reflect a situation
Summarising verbal or numerical information
Writing computer programs

Calculating

Applying specialist business formulae / methods
Applying specialist mathematics at a complex level
Calculating with a machine: addition, subtraction, multiplication, division
Calculating without a machine: decimals, percentages, fractions
Complex numerical reasoning in a business context
Complex numerical reasoning in a technical / applied science context
Making simple calculations without a machine: applying formulae
Using advanced mathematical concepts (e.g. calculus)
Using algebra
Using geometry
Using trigonometry
Utilising a calculator

Interpreting

Interpreting doctrine (e.g. religious or political teachings)
Interpreting information (e.g. to simplify / explain)
Interpreting loosely structured information
Interpreting rules, laws, agreements
Interpreting statistical information

Checking

Checking all materials are correctly available for a project or operation
Checking correct recording of information in reports, documents, ledgers, etc.
Checking correct recording of information onto computer screens or printouts
Checking points of detail
Checking products to ensure satisfactory production quality
Checking that facilities are clean and hygienic
Checking tickets or other formal authorisation
Checking work completion to a set standard
Checking work has been carried out to specification
Counting items accurately
Examining drawings to check all information included
Examining products or items for fine defects
Examining products or items for gross defects
Noting defects in an object or structure
Proof reading typed or printed material
Verifying signature is correct
Verifying the accuracy of calculations

Deciding

Choosing appropriate materials to complete a job
Deciding a course of action in conjunction with others
Deciding a course of action on own initiative
Deciding a price to quote to a customer
Deciding on correct levels of stock to be held
Deciding whether to refer a problem or issue to a more senior level
Making decisions after thorough evaluation
Making decisions which affect the employment or welfare of people
Making snap decisions under time pressure
Mentally reacting quickly to emergency situations
Ruling on questions of procedure

Learning / Researching

Applying complex theory to research problems
Conducting research in a specialist area
Designing experiments for research purposes
Developing hypotheses to explain behavioural, business or scientific issues
Developing new or improved methods of research or investigation
Keeping abreast of information and developments in field of specialisation
Learning new systems, methods or processes
Undergoing informal training or coaching

Influencing / Advising

Advising (other than board of directors / equivalent) regarding policy
Advising board of directors or equivalent regarding policy
Advising on everyday points of procedure
Arguing a case in a formal meeting or session
Defending a position against critical attack
Making a case to superiors for resources or support
Making a spoken case for a particular course of action
Negotiating on points of dispute
Offering professional advice
Setting out arguments for or against different courses of action
Summarising salient points in a debate or disagreement

Presenting / Instructing / Briefing

Addressing a gathering or audience
Briefing individuals on tasks or situations
Delivering a lecture
Explaining specialist topics to non-specialist individuals
Explaining systems, procedures or controls to other people
Explaining theory to students or trainees
Instructing others in the use of tools or equipment
Presenting formal teaching or training sessions
Reading out aloud from a prepared script

Informing / Discussing / Interviewing / Reporting

Answering a routine spoken enquiry in person
Answering critical questions about activities
Calling out loud: information or requests
Challenging instructions or orders
Contacting a manager or supervisor for authorisation
Discussing issues with others for purposes of clarification or explanation
Giving routine information by telephone
Giving verbal instructions via radio, telephone or computer
Informing workers or staff of management policies
Interviewing formally with a structured questionnaire
Interviewing formally with an unstructured guide
Interviewing informally to establish facts
Making a verbal report to a higher level supervisor or manager
Making constructive verbal criticism
Making constructive written criticism
Personally dictating notes or correspondence
Providing clear spoken information about a problem, issue or event
Providing clear written information about a problem, issue or event
Reporting problems to a supervisor

Writing / Drawing

Drawing up legally binding documents
Physically drawing graphics or charts
Preparing three dimensional drawings
Preparing detailed drawings to written specifications
Producing neat handwriting
Taking informal notes as a reminder
Tracing or copying drawings
Writing a description of a situation, case or phenomenon
Writing an answer to a routine enquiry
Writing articles for organisation or public media
Writing down dictated matter in shorthand form
Writing formal correspondence or memoranda
Writing instructions for procedures to be followed
Writing material for a public audience
Writing proposals for action
Writing to create interest in a product or service

Representing / Selling

Answering enquiries in writing about a product or service
Answering enquiries verbally about a product or service
Contacting a customer as a routine checking procedure
Contacting a customer to check satisfaction with product or service
Contacting a potential customer to arrange a meeting
Demonstrating a product to show its merits
Making enquiries in writing about a product or service
Making enquiries verbally about a product or service
Negotiating price with customers
Picking up cues to customers' satisfaction from personal contact
Presenting a product or service an an appealing way to a potential user
Selling to a group in a public place
Selling where customer is known and customer makes contact
Selling where customer is known and seller makes the contact
Selling where no previous contact and customer makes the contact
Selling where no previous contact and seller makes the contact

Public Relations / Developing Relationships

Acting as a reception point for telephone enquiries to an establishment
Acting as a reception point for visitors to an establishment
Advising members of the general public
Establishing a network of contacts to facilitate meeting job objectives
Establishing quick rapport with a new contact
Establishing relationships with antagonistic individuals
Gaining access to busy people
Getting on well with other members of a team or unit
Maintaining good public relations
Making polite conversation not directly relevant to job
Receiving personal callers on behalf of a superior
Receiving telephone callers on behalf of a superior
Responding to complaints
Speaking publicly on behalf of an organisation or department

Clerical / Administrative Functions

Arranging appointments
Completing routine administration associated with main job functions
Filling out forms or other structured documentation
Finding records within a manual system
Keeping an appointments diary
Maintaining detailed records
Physically filing information
Recording details of purchases or transactions
Searching through individual files
Sorting incoming mail
Sorting mail or parcels in transit
Stuffing / sealing envelopes
Typing from a visual original
Typing from an audio original

Dealing with Customers

Being attentive when serving customers
Being polite to customers
Collecting or paying correct cash
Coping with threats or rudeness from customer / passengers
Counting cash
Enquiring about customers' needs
Laying places for food at a table
Preparing food or drink for human consumption
Remembering customers' orders
Serving food or drink at a counter
Serving food or drink to a table
Taking orders for items such as food / beverages

Performing Physical Tasks

Arranging items for display
Assisting in a physical function
Checking personally that premises have been left safe and secure
Cleaning or tidying own working area (other than service area)
Climbing to or working at high levels
Decorating products by hand
Executing dance steps or routines
Exercising fine hand-eye co-ordination
Exercising fine manual dexterity
Guarding an entrance or materials
Keeping a service area clean / tidy
Making a fast physical reaction
Participating in physical sports, games or exercises
Patrolling a defined area
Physical activity requiring co-ordinating hand and foot movements
Physical activity requiring fine movements with the fingers
Physical activity requiring hand or foot movements without the use of vision
Physical activity requiring maintaining a steady hand
Physical activity requiring manipulating objects by hand and / or arm
Washing or cleaning items by hand
Working directly with food products

Handling (Materials / Goods / People)

Delivering / collecting by hand to / from homes, shops, offices
Handling dangerous items (e.g. that could poison, burn, explode)
Handling gently to avoid pain or damage to persons or objects
Lifting / carrying heavy loads by hand (40kg+)
Manually loading or stacking heavy materials (40kg+)
Packing or wrapping purchases in presence of customer
Pushing or moving heavy stationary objects (40kg+)

Operating Vehicles

Driving a car, van or light truck
Driving a heavy goods vehicle
Personally controlling a land based vehicle other than car or goods vehicle
Personally controlling an aircraft
Personally steering or manoeuvring a ship

Using Tools / Machinery

Examining machinery or equipment to check working order
Operating a cash till or register
Operating a keyboard for typing purposes
Operating a numeric keyboard to perform arithmetical calculations
Operating an alphanumeric keyboard for other than typing purposes
Personally operating electronic machinery other than computer or cash till
Personally operating non-electronic machinery
Reading information from a visual display unit (VDU)
Reading meters, dials or calibrated scales
Striking or hammering objects
Undertaking regular check of machinery or equipment for maintenance
Using a computer for calculations
Using a computer for design preparation or review
Using a computer for generating graphics / art forms
Using a computer for information storage or retrieval
Using a computer for modelling
Using a computer for reasons not elsewhere specified
Using a computer to create simulations
Using a rule or other physical measuring instrument
Using draughting instruments such as T square, dividers, or compasses
Using handheld powered machinery
Using non-precision tools or instruments (e.g. knives, saws)
Using precision tools or instruments (e.g. engraving instruments)
Using short handled tools or implements other than precision tools

Should you wish to apply for this role, please email your latest CV and motivation to

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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