Business Intelligence

Recruiter:

Network Recruitment

Job Ref:

NFP016874/ZG

Date posted:

Tuesday, June 9, 2026

Location:

Cape Town, South Africa

Salary:

Annually

SUMMARY:
Are you a data-driven problem solver with a passion for turning insights into action?

A dynamic and growing financial services business is looking for an experienced Business Intelligence Analyst to join their high-performing team. This is an exciting opportunity for an analytical professional who thrives on using data to drive operational excellence, improve customer outcomes, and influence strategic decision-making.

POSITION INFO:
In this role, you'll sit at the intersection of data, operations, and strategy, leveraging analytics to optimise collections performance, enhance payment success rates, and identify opportunities to improve efficiencies across the business. You'll work closely with stakeholders across Operations, Risk, Finance, Technology, and Data teams, playing a key role in shaping and improving business processes through actionable insights.

If you're passionate about solving complex business challenges, enjoy working with large datasets, and want to make a measurable impact within a fast-paced and innovative environment, this opportunity could be the perfect next step in your career.

Key Responsibilities:

Analysing collections and payment performance to uncover trends, risks, and opportunities.
Developing meaningful dashboards, reports, and performance metrics that support business decision-making.
Driving the optimisation of collection and payment strategies through testing, analysis, and continuous improvement.
Identifying process inefficiencies and implementing data-driven solutions to improve operational performance.
Supporting automation and system enhancement initiatives to increase efficiency and scalability.
Collaborating with cross-functional teams to deliver strategic projects and business improvements.
Presenting insights and recommendations to key stakeholders and leadership teams.
Ensuring adherence to regulatory requirements and operational best practices.

Job Experience and Skills Required:
Education:

Degree in Business, Finance, Analytics, Information Systems, Statistics, Mathematics, or a related field.

Experience:

Minimum 4 years' experience in a Business Intelligence, Analytics, Collections, Payments, or Financial Operations environment.
Proven track record of leveraging data to improve business performance and operational outcomes.
Experience developing and refining collection, payment, or operational strategies.
Exposure to financial services, lending, credit, fintech, or payments environments will be highly advantageous

Skills:

Advanced SQL skills.
Strong experience with reporting and business intelligence tools.
Experience working with large, complex datasets.
Exposure to APIs, data integrations, and automated processes.
Basic Python skills advantageous.
Familiarity with Agile methodologies and project management tools.

For more exciting Actuarial and Analytics vacancies, please visit:

I also specialise in recruiting in the following:

Actuarial: Life, Short-Term, Health, Pensions, and Quantitative

Data & Analytics: Data Scientists, Data Analysts (Python, R, SQL, Machine Learning)

Risk: Credit Risk, Market Risk, Model Risk, and Operational Risk Analysts

Pricing: Specialists in Insurance and Financial Products
AI & Machine Learning: ML Ops, NLP, Predictive Modelling Data Scientists
Quantitative: Experts across Banking, Insurance, and FinTech

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information, contact:
Zahrah Gani
Specialist Recruitment Consultant
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