Business Intelligence (BI) Business Analyst

SUMMARY:
Responsible for gathering, analysing and understanding business users’ data and analytics requirements and translating these requirements into analytics best practice technical solutions that meet the relevant business objectives.

POSITION INFO:

To ensure alignment between business, data product owners, data and analytics teams and produce a comprehensive functional specification from business requirements by maintaining a high level of in-depth knowledge with regards to analytics and other relevant data concepts.

The role liaises with all internal departments depending on specific project:

• Business Development & Card Services (Business Development, Card Services, Electronic Delivery Channels)
• Operations (Branches, Employer Sales)
• Credit
• Risk
• BSC
• HR (Learning and Development)
• IT (MIS, EBF, Risk, Systems Development)
• Finance
• Marketing

Address / action ad hoc queries and analysis for the Executives

Identify, clarify and agree data and analytics requirements with the business client.

• Liaise with business to understand and document their data and analytics requirements; performing analytical processes and KPIs/measures related to the processes
• Adopt multiple actions with stakeholders to elicit the requirements; use interviews, document analysis, requirements workshops, surveys, business process descriptions, user cases, scenarios and business analysis
• Provide functional knowledge and expert input during planning, design and implementation phases of projects and initiatives between Data and Analytics and business.
• Assist stakeholders (e.g. Data Product Owner) with data related scoping and planning.
• Apply end to end best practice to deliver data and analytics requirements.
• Ensure appropriate testing is done and provide the business with assistance during user acceptance testing.
• Design training material and conduct training with solution users.
• Provide business with functional and technical assistance during data and analytics implementations.
• Apply business and data and analytics functional knowledge at all times to identify possible improvement opportunities and motivate with business.
• Be responsible for own continued professional development to remain current with data and analytics industry trends, particularly around data and analytics tools and technologies.
• Establish effective and collaborative partnerships with data and analytics teams and relevant business teams (Business Process Analysts, BI source systems).

Translate business data and analytics requirements to the Data & Analytics teams

• Analyse, understand and document relevant data and analytics technical requirements; perform data modelling and map the analytic solution to the relevant data sources
• Work closely with the Data Architect(s) and Data Modeller(s) to design, refine and implement analytic solutions in order to execute the functional design of the relevant data and analytics solution; including reports and dashboards.
• Provide input to data governance and data and analytics quality assurance; identify and communicate all risks.
• Perform functional testing and data validation of reports and other data and analytics deliverables before presenting to business users.
• Apply data and analytics functional knowledge at all times to identify and motivate possible data and analytics support/improvements.

Facilitate the analytics life cycle (best practice/process)

• Act as the custodian of reporting catalogue; maintaining the information framework and reports.
• Engage with front end development lead to ensure adherence to processes that will keep the catalogue current
• Facilitate the process between source system leads, Feature Teams and Data and Analytics regarding data governance and processes.

Qualifications:

• A relevant 3 year tertiary qualification (degree / diploma) statistics, finance, actuarial science, mathematics, and at least 3 years’ proven experience within management information systems / analysis

Ideal:

• Business-related qualification, FTI or similar Business Analysis

Min experience:

• Relevant business area knowledge
• Data and analytics Business Analysis
• Data Warehouse Methodologies
• Front End Technologies
• BI Best Practice
• Data Analysis
• Data Governance
• Financial systems and procedures
• Visualisation
• Data Product Life Cycle

NB! This job is now closed. You can apply for other jobs by uploading your CV.