Business Process Engineer

SUMMARY:
Blue chip concern based in the North, has a super opportunity for an analytical candidate that loves projects, analysis and is able to multi-task. The role does required a qualified CA(SA) or CIMA candidate. B.Sc Stats / Computer Science / Mathematics / Data Science will also be considered. Candidate does need to have an affinity for figures and data analysis.

POSITION INFO:
This exciting opportunity would primarily be to assist a COO with the below tasks. This candidate would also be considered then for other opportunities which could arise within the business.

• Data modelling and review
• Operational reporting and performance evaluation
• Systems and process review
  • Audit and document findings
  • Proposals on how to optimise and embed permanent value
  • Implement findings and change management framework
• Perform ad-hoc requests across various operational areas

• Lead acquisition and analysis
• Data review and digital performance management
• Risk cohort segmentation and allocation of resources

• Productivity analysis
• Resource utilisation and optimisation
• Data base segmentation and evaluation

• Evaluation of lost clients
• Review of systems and processes to identify and evaluate core retentions issues
• Review risk management framework to effectively shape the portfolio

• Data and correlation modelling for investigation process
• Optimisation of processes impacting turn-around-time and efficient completion of tasks
• Cost allocation and review
• Correspondence review to clients whilst ensuring alignment to the agreed processes
• Audit of the vehicle assessment and repair process
  • Key relationship audits
  • Gap analysis and proposals on to how effectively eliminate lost opportunities

• Exposure to resource management and allocation to priority projects

• Cost centre management
• Budget allocation and monitoring of spend

• Improvement on client engagement
• Communication framework review with automated correspondence and driving the us self-service portals
• Interdepartmental alignment to enable efficient and professional service to our clients
• Exposure to the external regulatory requirements and compliance thereof

NB! This job is now closed. You can apply for other jobs by uploading your CV.