Business Process Manager / Quality Assurance Manager

Recruiter:

Objective Personnel

Job Ref:

BOK005436/LA

Date posted:

Wednesday, October 15, 2025

Location:

Johannesburg, South Africa

Salary:

35000 Monthly

SUMMARY:
Seeking a meticulous and strategic Business Process Manager / Quality Assurance Manager to architect, implement, and oversee the company-wide operational procedures.

POSITION INFO:
Qualification

A Bachelor's Degree in Business Administration, Industrial Engineering, Operations Management, or a related field
Formal Certification in an ISO Standard (e.g. ISO 9001 Lead Auditor or Lead Implementer)
Familiarity with continuous improvement methodologies like Lean or Six Sigma

Requirements

Experience in a manufacturing, distribution, or production environment.
Proven experience as a Process Manager, Quality Manager, or a similar role focused on business process improvement and documentation.
In-depth knowledge and direct, hands-on experience with implementing and managing ISO Standards, particularly ISO 9001.
Strong ability to understand and map complex workflows across diverse business functions (sales, operations, finance, etc.).
Excellent project management and change management skills.
Proficiency in process mapping software (e.g. Microsoft Visio, Lucidchart) and the MS Office Suite.

Duties

Collaborate with all department heads and staff to map, analyze, and thoroughly document existing business processes.
Design new, and optimize existing, Standard Operating Procedures (SOPs) for every business function, creating a unified operational playbook.
Ensure all processes effectively integrate with the core technology stack, including SAP Business One and HubSpot CRM.
Perform internal audits and regular process reviews to monitor adherence, measure effectiveness, and identify deviations.
Act as the central authority for all process-related matters, providing guidance and enforcing compliance to maintain operational integrity.
Lead the initiative to achieve and maintain relevant ISO certifications (e.g., ISO 9001) for the business.
Develop, implement, and manage the company's Quality Management System (QMS) in line with ISO requirements.
Analyze process performance data to identify bottlenecks, inefficiencies, and potential risks.

Similar jobs you might be interested in:

QUALITY ASSURANCE SUPERVISOR
Location: Johannesburg
Salary: Monthly
quality assurance Supervisor - FMCG Industry - ESSENTIAL -Diploma/Degree Food Science, Biotechnology Chemistry Jhb South, Gauteng
Today

Senior Manager Quality Assurance - Software Platforms
Location: Johannesburg
Salary: Negotiable
Senior Manager quality assurance - Software Platforms
3 days ago

Software quality assurance analyst
Location: Johannesburg
Salary:
Are you detail-oriented, analytical, and passionate about delivering high-quality software? Join a tech-driven team where your expertise in testing and quality assurance will directly impact product excellence.
7 days ago

Business Process Manager / Quality Assurance Manager
Location: Johannesburg
Salary: 35000 Monthly
Seeking a meticulous and strategic Business Process Manager / quality assurance Manager to architect, implement, and oversee the company-wide operational procedures.
15 days ago

Quality Assurance Engineer
Location: Pretoria
Salary: Market Related
quality assurance Engineer
22 days ago

Quality Assurance Technologist
Location: Midrand
Salary:
Join an innovative, progressive, and quality-driven team as a quality assurance Technologist. This is your opportunity to be part of a fast-paced, performance-focused environment where your ideas and expertise will make a real impact. If you are self-motivated, detail-oriented, solutions-driven, and confident in making decisions, you’ll find plenty of scope to grow and contribute meaningfull...
65 days ago

Quality Controller
Location: Johannesburg
Salary: R120 000 CTC
quality CONTROLLERGauteng, TurffonteinR10 000 CTCOur client in the catering industry is seeking a skilled quality ControllerÂ to join their team in a fast-paced, high-volume kitchen.
Today

QC ANALYST - FOOD TECHNOLOGY/BIOTECH/ANALYTICAL CHEMISTRY
Location: Johannesburg
Salary: Monthly
QC Analyst - Food Tech/Biotech/Analytical Chemistry -MUST have FMCG Industry experience -Nasrec, Johannesburg South, Gauteng
Today

Business Operations Manager
Location: Midrand
Salary:
Managed Talent Solutions's client in the manufacturing industry is seeking a Business Operations Manager with strong experience in managing operations related to network infrastructure, cabling, and building management systems, including HVAC, access control, security, and fire systems, and have good understanding of SHEQ requirements.among others.
Today

Cable Draughtsman
Location: Pretoria
Salary:
Cable Draughtsman is required for an established company in Lynnwood, Pretoria-East. Minimum 2 years of drawing programs such as Microsoft Visio. Computer literacy in MS Office Suite is essential.
Today