SUMMARY:
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POSITION INFO:
Key Responsibilities:
- Analyse and map current business processes to identify inefficiencies and are as for improvement.
- Support the design and implementation of optimised workflows, SOPs, and system enhancements.
- Collaborate with cross-functional teams to implement scalable solutions.
- Assist with data collection and interpretation to support project goals.
- Contribute to pilot projects and continuous improvement initiatives across the business.
- Prepare professional documentation and summaries of findings and recommendations.
Experience & Qualifications:
- 3–5 years of experience in a similar role (business/process analysis, operations, or project coordination).
- A qualification in Industrial Engineering, Business Analytics, Operations Management, or a Finance-related field is beneficial — but not required if experience is proven.
- Project management experience and the ability to deliver within structured timelines.
- A strong analytical thinker with the ability to break down complex systems.
- Detail-oriented with excellent organisational and multitasking skills.
- Strong communication and interpersonal abilities to engage across departments.
- Proficiency in Microsoft Excel, PowerPoint, and data visualisation tools.
- Experience in process mapping tools such as Visio or BPMN is advantageous.
- Familiarity with ERP, CRM, or BI tools will be a strong advantage.
Please consider your application unsuccessful if you have not received a response within two weeks of applying.
