Business Systems & Process Analyst

SUMMARY:
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POSITION INFO:

Key Responsibilities:

• Analyse and map current business processes to identify inefficiencies and are as for improvement.
• Support the design and implementation of optimised workflows, SOPs, and system enhancements.
• Collaborate with cross-functional teams to implement scalable solutions.
• Assist with data collection and interpretation to support project goals.
• Contribute to pilot projects and continuous improvement initiatives across the business.
• Prepare professional documentation and summaries of findings and recommendations.

Experience & Qualifications:

• 3–5 years of experience in a similar role (business/process analysis, operations, or project coordination).
• A qualification in Industrial Engineering, Business Analytics, Operations Management, or a Finance-related field is beneficial — but not required if experience is proven.
• Project management experience and the ability to deliver within structured timelines.
• A strong analytical thinker with the ability to break down complex systems.
• Detail-oriented with excellent organisational and multitasking skills.
• Strong communication and interpersonal abilities to engage across departments.
• Proficiency in Microsoft Excel, PowerPoint, and data visualisation tools.
• Experience in process mapping tools such as Visio or BPMN is advantageous.
• Familiarity with ERP, CRM, or BI tools will be a strong advantage.

Please consider your application unsuccessful if you have not received a response within two weeks of applying.