Business Systems Analyst Manager

SUMMARY:
Drive Business Innovation – Business Systems Analyst Manager
 
Location: Parktown, Gauteng
Contract Type: Permanent
 
Are you a seasoned analyst with a passion for leading teams and driving business transformation? If you have a strong background in business systems analysis, team management, and agile methodologies, this is the perfect opportunity to make an impact. Join a dynamic IT Shared Services team and play a key role in shaping high-quality software solutions.

POSITION INFO:
What You Bring to the Table:

• Undergraduate degree in Business, Engineering, or Computer Science.
• Formal Business Analysis training, including certification or proof of completion.
• 10+ years of experience as a Business or Systems Analyst, working on software and process re-engineering projects.
• 5+ years of experience managing a team of Analysts or Developers.
• Expertise in Agile project methodologies.
• Proficiency in analysis tools such as JIRA, Confluence, FIGMA, and DevOps.
• Experience in software testing and process re-engineering projects.
• Strong understanding of IT software products, development processes, and organizational change management.
• Skilled in workshop facilitation and stakeholder engagement.
• Excellent verbal and written communication skills.

• Lead and manage a team of Analysts in delivering business case analysis, functional design, testing, and implementation of software solutions.
• Provide technical guidance, problem-solving expertise, and mentorship to your team.
• Allocate resources effectively across multiple projects to ensure efficient workflow.
• Work closely with Project Managers, Solution Owners, and stakeholders to define and document project requirements, timelines, and priorities.
• Identify opportunities for automation and process optimization.
• Develop and maintain business process flows, including As-Is and To-Be models.
• Ensure solutions align with modern, automated business processes rather than legacy methods.
• Oversee documentation, impact analysis, feasibility studies, and solution implementation.
• Collaborate with development and business teams to ensure seamless handovers and support.
• Conduct quality assurance, test planning, and user acceptance testing.
• Facilitate workshops to drive decision-making and maintain project alignment.

• A strong and inspiring leader who fosters team collaboration and professional growth.
• Detail-oriented with excellent analytical and problem-solving skills.
• Assertive and confident in discussions while promoting teamwork and cooperation.
• Adaptable and resilient in a fast-changing business environment.
• Results-driven with a commitment to delivering high-quality solutions.
• Emotionally mature with strong interpersonal and stakeholder management skills.
• Professional, articulate, and well-presented.

• Working Hours: Monday to Friday, 08h00 – 16h30 (overtime as needed)
• Salary & Benefits: To be discussed, in line with company benefits
• Interview Process: One-on-one interview
• Reporting To: Head of IT
• Start Date: ASAP