SUMMARY:
A luxury boutique safari lodge in the Waterberg region of Limpopo is seeking two warm, polished, and guest-focused BUTLER / WAITERS to join their team ahead of their 2026 reopening.
POSITION INFO:
This is a guest-facing role at the heart of the lodge experience, suited to a mature, confident hospitality professional with a genuine love for people, nature, and the industry. The property welcomes international guests for exclusive seven-night fixed-stay experiences, creating a structured and predictable operational rhythm within a beautifully redesigned lodge environment. The successful candidates will bring warmth, professionalism, and the ability to anticipate guest needs across all areas of service. Core Criteria: Minimum 5 years' experience in lodge service, waitering, bar service, or guest hosting Exceptional English fluency, written and spoken, is essential and non-negotiable Afrikaans an advantage Confident, well-spoken, and comfortable engaging with international guests Ability to prepare basic coffees, cocktails, and lodge-standard beverages; bar experience essential Ability to read, retain, and confidently present wine descriptions and menu pairings to guests Competent with POS systems and accurate stock management Strong and reliable employment history; references will be verified Clear criminal record; candidates must be willing to undergo a criminal record check and polygraph examination Must be able to arrange reliable personal transport to and from a remote location (approximately 30 km of gravel road from Vaalwater) South African citizens or candidates with valid work authorisation Comfortable living and working in a quiet, remote rural environment Core Responsibilities: Dining & Service Support: Assist with meal service, table setup, clearing, and resetting across all dining periods Deliver warm, attentive, and professional service throughout all guest dining experiences Confidently present wine descriptions and menu pairings to guests Ensure dining areas remain clean, organised, and guest-ready at all times Guest Hosting & Communication: Welcome guests on arrival and conduct room and lodge orientation tours Manage guest schedules, activity times, and daily operational flow Communicate guest requests promptly and accurately to all relevant departments Maintain a warm, professional presence throughout the duration of the guest's stay Bar & Beverage Support: Assist with bar service and preparation of drinks, coffees, and cocktails to lodge standard Take drink orders and operate the POS system correctly and accurately Control bar stock, monitor usage, conduct regular stock takes, and report low stock promptly Ensure bar areas remain clean, well-stocked, and organised at all times Guest Experience & General Lodge Support: Anticipate guest needs and act proactively to protect the overall guest experience Step in during high-pressure moments, including urgent turn-downs, room resets, and guest requests Assist other departments, including housekeeping and kitchen, when operational needs require Uphold lodge hygiene, safety, and presentation standards at all times Report maintenance issues promptly and support smooth operational flow during arrivals and departures Remuneration & Benefits: Participation in the shared gratuity pool Live-in position with private bedroom in staff housing Lunch and dinner are provided during rostered on-duty periods Water, electricity, and uniform provided Self-service laundry facilities available 6 days off per calendar month 15 days of annual leave per annum
