CALL CENTER REPRESANTATIVEs

Recruiter:

Consolidated Wire Industries

Job Ref:

cc

Date posted:

Saturday, March 5, 2022

Location:

CapeTown, South Africa

Salary:

200000

JOB SUMMARY:
NEW POSITIONS WITH/WITHOUT EXPERIENCE

JOB DESCRIPTION:

We are searching for a polite, professional call center representatives to work from home with other team members to collect outstanding Debts from our customers by answering questions, handling complaints, and troubleshooting problems with our debt collection Services.

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call Debtors and customers to inform them about their debts or arrears
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, warranties and other account items
Collaborate with other call center professionals to improve customer service.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Call Center Representative (Swedish Speaking)
Location: Cape Town
Salary:
7 days ago

Airport Call Center Representative
Location: Cape Town
Salary:
46 days ago

Afrikaans speaking Receptionist / Debt Collector - Montague Gardens
Location: Capetown
Salary: Market related
calling all Afrikaans speaking Receptionists / Debt Collectors/ Office Administrators
Today

Service Desk Agent
Location: Cape Town
Salary:
3 days ago

Assistant Team Leader â Virtual Sales
Location: Cape Town
Salary:
Assistant Team Leader – Virtual Sales 24/7 aiTHE ROLE Are you a driven leader with a passion for sales and team development? We're looking for an Assistant Team Leader – Inbound Sales to lead a dynamic team of agents in delivering exceptional customer experiences while driving sales performance. This is a hand – on leadership role for someone who doesn't just manage – ...
15 days ago

Helpdesk Operator
Location: Mitchells Plain
Salary:
Position Summary Issue of service requests via the CFMS and act as the link between the call centre and the Facilities Services as well as follow up on all tasks.
15 days ago

Head of Talent Acquisition
Location: Cape Town
Salary:
23 days ago

Customer Service Agent (Bilingual: Native Dutch & English)
Location: Cape Town
Salary:
Customer Service Agent (Bilingual: Native Dutch & English)Location: Cape Town, South Africa (Hybrid: in-office & work-from-home schedule to be confirmed)Ready for take-off?Are you energetic, customer-focused, and passionate about travel? Join our European airline client as a Customer Service Agent and become a travel troubleshooter for passengers across the globe! What you’ll do...
24 days ago

Head of Talent Acquisition
Location: Cape Town
Salary:
28 days ago

Talent Acquisition Specialist
Location: Cape Town
Salary:
37 days ago

CALL CENTER REPRESANTATIVEs

Similar jobs you might be interested in:

Create a free job alert for CALL CENTER REPRESANTATIVEs in CapeTown