SUMMARY:
CCaaS and Telephony Integration Architect – Johannesburg – up to R1.08m Per Annum
POSITION INFO:
This high-tech customer intelligence business is currently on the lookout for an experienced CCaaS and Telephony Integration Architect. The primary focus of this position will be to identify and unpack integration opportunities with complimentary technologies, and to share knowledge across technical and cross-functional teams.
The company itself is defined by its culture, which facilitates a happy, fun, and rewarding work environment, resulting in a high-performing team of motivated professionals. Placing employee satisfaction at the core of everything they do, this youthful team enjoys a hybrid working model of 2-days in office per week, giving you the flexibility for the work/life balance you’ve been searching for.
If you are keen to kick off 2024 with a fresh start, and you fit the profile below, APPLY NOW!
Key Knowledge and Experience:
- Deep knowledge of CCaaS technology (Avaya or Genysis)
- Experience setting up and maintaining IVR technology
- Working knowledge of software architecture applicable to modern front-end, back-end, and database technologies (e.g. React, Node.js, PostgreSQL, MongoDB)
- Working knowledge of integration concepts such as RESTful APIs, message queues, or WebSockets
- Client facing interpersonal skills for technical discussions
- Enterprise architecture frameworks such as TOGAF or Zachman (advantageous)
Do You Qualify?
- BSc Degree (Computer Science, Engineering, or similar)
- 5+ years in a role focused on CCaaS or telephony products and technologies
The Reference Number for this position is BRM58063 which is a Permanent Hybrid position based in Olivedale, Johannesburg offering a cost to company of up to R1.08m Per Annum negotiable on experience and ability. Contact Bryce at -merge.co.za or call him at to discuss this and other opportunities.
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