CMS Facilitator / E-Commerce Administrator

SUMMARY:
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POSITION INFO:

We are looking for a proactive and detail-oriented E-commerce Administrator to join our team! If you're passionate about online retail, customer service, and keeping digital platforms running smoothly — we’d love to hear from you.

Key Responsibilities:

• Process a minimum of 300 queries daily, prioritizing the Cell Phone category first.

• Accurately capture stock to Utilities in line with company style guidelines.

• Regularly scan the website for anomalies or mistakes and action corrections where needed.

• Facilitate website and e-commerce customer queries promptly and professionally.

• Manage Peach Payment reconciliations for the marketing account.

• Handle DSV (courier/logistics) reconciliations effectively.

• Facilitate Peach Payment queries as well as account registration processes for new customers.

Requirements:

• Strong attention to detail and excellent organizational skills.

• Ability to work efficiently in a fast-paced, digital environment.

• Solid understanding of e-commerce operations (advantageous).

• Good communication skills — both written and verbal.

• Experience with online payment systems and reconciliations (beneficial).

If you're ready to be part of a dynamic online retail team and grow within a fast-paced digital environment, apply today!