CUSTOMER SERVICE CENTRE MANAGER - EARTH MOVING MACHINERY (NELSPRUIT)

Recruiter:

MPRTC

Job Ref:

NEL012155/AK

Date posted:

Wednesday, May 28, 2025

Location:

Nelspruit, South Africa

SUMMARY:
This role is responsible for overseeing the full operations of a Customer Service Centre, ensuring profitability, high-quality customer support, and alignment with business objectives. The manager will lead equipment sales, aftersales support, servicing, and warranty processes while maintaining strong customer relationships and reinforcing the brand’s position in the market.

POSITION INFO:
Minimum Requirements:

Matric certificate.
Trade-tested in Heavy Earthmoving Equipment (or equivalent with relevant experience).
Supervisory or management training preferred.
At least 5 years of supervisory experience in a similar role.
Proven ability to manage operations, people, and performance effectively.
Report writing and public relations capabilities.

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

Similar jobs you might be interested in:

CUSTOMER SERVICE CENTRE MANAGER - EARTH MOVING MACHINERY (NELSPRUIT)
Location: Nelspruit
Salary:
This role is responsible for overseeing the full operations of a Customer Service Centre, ensuring profitability, high-quality customer support, and alignment with business objectives. The manager will lead equipment sales, aftersales support, servicing, and warranty processes while maintaining strong customer relationships and reinforcing the brand’s position in the market.
9 days ago