Call Center Agents(WITH/WITHOUT EXPERIENCE)

Recruiter:

Consolidated Wire Industries

Job Ref:

Call C

Date posted:

Saturday, March 5, 2022

Location:

Johannesburg, South Africa

Salary:

200000

JOB SUMMARY:
CALL CENTER NEW POSITIONS

JOB DESCRIPTION:

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Call Center Representative Responsibilities:

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Call Center Sales Agent
Location: Roodepoort, Gauteng
Salary: R2400 + Uncapped Commission + Incentives + bonuses
We Are Looking For You!
10 days ago

Call Center Agent
Location: Centurion
Salary: Market Related
We are looking for charismatic call Centre Agent for a company based in the Centurion area who is able to perform well under pressure.
14 days ago

TELESALES AGENT ,CALL CENTER AGENT ,SALES AGENT, SALES EXECUTIVE
Location: Roodepoort, Gauteng
Salary: R2400 + Uncapped Commission + Incentives + bonuses
Join the best Telesales agents Team in Roodeport, Gauteng
24 days ago

Call Center Manager
Location: Johannesburg
Salary:
52 days ago

Sales Consultants (Call Center) Afrikaans speaking
Location: Randburg
Salary:
62 days ago

Call Center Dialer Specialist
Location: Johannesburg
Salary: Market Related
Outbound call center Dialer Specialist
71 days ago

Service Controller
Location: Sandton
Salary:
2 days ago

Post Office Department Assistant Manager
Location: Johannesburg
Salary: 9500 Monthly
The Post Office Department Assistant Manager will support the efficient functioning of all postal and dispatch activities within the organisation. This role involves supervising clerical staff, coordinating daily postal operations, maintaining compliance with postal regulations, and improving dispatch workflows to ensure timely and accurate mail and package handling. The ideal candidate will be ha...
4 days ago

Senior Data Scientist â Machine Learning AI
Location: Johannesburg
Salary:
Build the Future of AI-Driven Customer Engagement. Are you fluent in Python and passionate about shaping the future of intelligent conversations? We’re searching for an AI Engineer who’s ready to design, build, and scale voice bots, chatbots, and next-gen NLP solutions, including for under-served African languages. If you thrive at the intersection of language, data, and innovation, th...
7 days ago

Data Scientist - AI Engineer (Voice, Chat & Generative AI)
Location: Johannesburg
Salary:
Are you fluent in AI and obsessed with the future of intelligent customer engagement? We're on the hunt for a next-gen AI Engineer who’s ready to build cutting-edge voice bots, chatbots, QA systems, and NLP solutions—especially for underrepresented African languages. If you dream in Python, speak LLM, and love solving real-world problems with intelligent tech, then this one’s for...
10 days ago

Call Center Agents(WITH/WITHOUT EXPERIENCE)

Call Center Representative Responsibilities:

Similar jobs you might be interested in:

Create a free job alert for Call Center Agents(WITH/WITHOUT EXPERIENCE) in Johannesburg