Call Center Agents(WITH/WITHOUT EXPERIENCE)

Recruiter:

Consolidated Wire Industries

Job Ref:

Call C

Date posted:

Saturday, March 5, 2022

Location:

Johannesburg, South Africa

Salary:

200000

JOB SUMMARY:
CALL CENTER NEW POSITIONS

JOB DESCRIPTION:

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Call Center Representative Responsibilities:

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Telesales/Call Center Agents
Location: Johannesburg
Salary:
Phakisa Holdings is seeking Telesales/call center Agents for Temp position in the Boksburg area. Mid-Career level with 2-3 years exp.
53 days ago

Call Center Team Leader
Location: Pretoria
Salary:
Our client, based in Pretoria East, is looking for dedicated and motivated call Centre Team Leaders. The ideal candidates will have strong leadership skills and a passion for delivering exceptional customer experiences.
29 days ago

SERVICE DESK LEAD
Location: Pretoria
Salary: Market related
The Service Desk Lead is responsible for overseeing the daily operations of the IT service desk team
11 days ago

Call Centre Operator – Logistics
Location: Pretoria
Salary: Annual Salary
Join our 24/7 logistics call center! You’ll coordinate breakdowns, authorize diesel, capture loads, monitor journeys, enforce sleep plans, and manage pool vehicles—keeping our fleet moving efficiently and safely
6 days ago

SERVICE DESK LEAD
Location: Pretoria
Salary: Market related
The Service Desk Lead is responsible for overseeing the daily operations of the IT service desk team
28 days ago

Job Specification: Executive Personal Assistant & Marketing Executive
Location: Johannesburg
Salary: Very well structured package
This is a dual-function role combining executive-level support with marketing, branding, and communications leadership. The successful candidate will act as the right hand to two Managing Directors, ensuring seamless executive operations while also driving marketing strategy, events, and corporate identity initiatives.
36 days ago

Contact Centre Agent
Location: Johannesburg
Salary:
39 days ago

Lead Business Generator /Telesales
Location: Johannesburg
Salary:
53 days ago

Graduate / Junior Developer Opportunities – in either C# or Java or Node.js or React or PHP or PowerBI🚀
Location: Johannesburg
Salary: 0
Graduate / Junior Developer Opportunities – in either C# or Java or Node.js or React or PHP or PowerBI🚀
81 days ago

Intermediate Software Developer – Roodepoort – R 360K PA
Location: Johannesburg
Salary: 360 000
Intermediate Software Developer – Roodepoort – R 360K PA
81 days ago

Call Center Agents(WITH/WITHOUT EXPERIENCE)

Call Center Representative Responsibilities:

Similar jobs you might be interested in:

Create a free job alert for Call Center Agents(WITH/WITHOUT EXPERIENCE) in Johannesburg