Call Center (New positions)

Recruiter:

Celtic Personnel

Job Ref:

cc1

Date posted:

Saturday, March 12, 2022

Location:

Johannesburg, South Africa

Salary:

250000

JOB SUMMARY:
NEW POSITIONS

JOB DESCRIPTION:

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Call Center Sales Agent
Location: Roodepoort, Gauteng
Salary: R2400 + Uncapped Commission + Incentives + bonuses
We Are Looking For You!
10 days ago

Call Center Agent
Location: Centurion
Salary: Market Related
We are looking for charismatic call Centre Agent for a company based in the Centurion area who is able to perform well under pressure.
14 days ago

TELESALES AGENT ,CALL CENTER AGENT ,SALES AGENT, SALES EXECUTIVE
Location: Roodepoort, Gauteng
Salary: R2400 + Uncapped Commission + Incentives + bonuses
Join the best Telesales agents Team in Roodeport, Gauteng
24 days ago

Call Center Manager
Location: Johannesburg
Salary:
52 days ago

Sales Consultants (Call Center) Afrikaans speaking
Location: Randburg
Salary:
62 days ago

Call Center Dialer Specialist
Location: Johannesburg
Salary: Market Related
Outbound call center Dialer Specialist
71 days ago

Senior Data Scientist â Machine Learning AI
Location: Johannesburg
Salary:
Build the Future of AI-Driven Customer Engagement. Are you fluent in Python and passionate about shaping the future of intelligent conversations? We’re searching for an AI Engineer who’s ready to design, build, and scale voice bots, chatbots, and next-gen NLP solutions, including for under-served African languages. If you thrive at the intersection of language, data, and innovation, th...
7 days ago

Dailer Support and Design Engineer
Location: Johannesburg
Salary: Annually
The Dialer Support and Design Engineer will be responsible for both new and existing technology projects within the supply chain.
15 days ago

Sales Manager
Location: Johannesburg
Salary:
49 days ago

Service Controller
Location: Sandton
Salary:
2 days ago

Call Center (New positions)

Similar jobs you might be interested in:

Create a free job alert for Call Center (New positions) in Johannesburg