Call Centre Agent

Recruiter:

HR Genie

Job Ref:

PFCCA

Date posted:

Tuesday, April 26, 2022

Location:

Illovo, South Africa

Salary:

Market related

JOB SUMMARY:
Ensuring quick, effective and continual customer service.

JOB DESCRIPTION:

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.

With further expansion, we currently have the role of Call Centre Agent.

Purpose of the job:

Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills.

Key Results Areas include:

• Represent the customer to the rest of the business - Customer Advocate

• Demonstrate excellent product and system knowledge

• Handle client queries regarding existing policies and other enquiries

• Assisting clients with queries

• Solving complaints

• Updating clients information

• Must have experience within the Tele-sales environment

Experience & Competencies:

• Must have inbound and outbound experience

• Good reading abilities as some roles require scripted questions

• Flexible and adaptable to working hours – Shifts

• Persuasive negotiation skills

• Intermediate computer skills

• Excellent communication both oral and written

• Applying customer service/care principles to all calls

• Working with People

• Ability to learn and grasp information

• Minimum 1-year previous call center experience (Preferred)

• Excellent listening skills

• Customer Centricity

• Results orientated

• A team player

• Proactive and self-motivated

• Resilient, determined and resourceful

**Please ensure that you follow the internal application process and inform your manager your intension to apply for this position.

**Please note that if you have not heard from Planet Fitness within 14 days, your applicaiton has been unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

UK Call Centre Agent
Location: Durban
Salary: R6000-R10 000
Our client in the call centre Industry requires candidates with at least 1 years call center experience to join their team. You will be required to work UK hours. You will be required to meet company KPIs You will be required to complete training of 10 days. Your work hours will be 10am - 6pm (Standard South African Time) Monday - Friday
14 days ago

Umhlanga Call Centre Agent
Location: Durban
Salary: Guaranteed commission, uncapped commission, Incentive bonuses
Training to start immediately. Apply today!
14 days ago

Call centre agent
Location: Durban
Salary:
Looking for a call centre agent to join our team. This is a temporary position based in Durban,
21 days ago

Call centre sales agent
Location: Durban
Salary: R6000 Guaranteed commission, UNCAPPED commission, Incentive bonuses
We''re looking for an experienced sales agent- apply today and let''s shift your life!
25 days ago

Call Centre Sales Agents
Location: Durban
Salary: Basic + Commission + Attendance Bonus + Performance Incentives
Join our dynamic sales team in Durban’s western suburbs! Earn while you learn with top training, uncapped commission, and real career growth. We''''''''re seeking driven, confident communicators ready to lead. As a registered Financial Services Provider, we offer unmatched support and mentorship. Ready to grow? Apply now!
27 days ago

Sales Support
Location: Durban
Salary:
Job Title: Sales Support (Administrator)Region: DurbanJob Type: Office BasedJob purpose: Co-ordinate and track promotional execution as well as control all admin functions relating to the channel
6 days ago

Inbound Sales Representative
Location: Durban
Salary:
17 days ago

Sales Agent
Location: Durban
Salary: Uncapped commission
Apply today! Interviews being held in Morningside.
20 days ago

SALES & MAKETING
Location: Durban
Salary: 48000 TO 50000 PER ANNUM
EXPERIENCE IN SALES & MARKETING
24 days ago

Debt Collection
Location: Durban
Salary:
56 days ago

Call Centre Agent

Similar jobs you might be interested in:

Create a free job alert for Call Centre Agent in Illovo