Call Centre Sales Manager - Short Term Insurance

Recruiter:

Yazoo Recruitment

Job Ref:

Call Centre Sales Ma..

Date posted:

Wednesday, June 30, 2021

Location:

Johannesburg, South Africa

Salary:

R800K - R1million ctc/annum

SUMMARY:
Call Centre Sales Manager with 3-5 yearsâ€™ sales management experience in an Outbound Sales Call Centre environment, preferably in the Short Term Insurance, required to design and implement sales strategies and operating models for an Insurance Brokerage.

POSITION INFO:

Call Centre Sales Manager with 3-5 years’ sales management experience in an Outbound Sales Call Centre environment, preferably in the Short Term Insurance, required to design and implement sales strategies and operating models for an Insurance Brokerage.

Minimum requirements:

Grade 12/NQF4 essential
NQF5 Short Term Insurance certificate required
RE5 essential
Minimum 3-5 years’ sales management experience in an outbound call centre environment essential
Experience in the short term insurance sales industry preferred
Previous experience in managing Team Leaders essential
Previous sales management experience essential

Responsibilities:

Responsible for the overall management of the call centre sales Team Leaders and Sales Consultants
Implement appropriate plans, processes and budgets for the sales call centre
Target, track and improve call centre metrics
Monitor and improve sales performance
Create performance/targeting pipelines
Analyse turnaround times, conversions and priorities and make recommendations
Campaign analysis and recommendations
Sales, system and product training to staff
Implement effective quality control measurements
Staff recruitment
Manage disciplinary issues, attendance
Design and implement initiatives to motivate staff to reach objectives
Reporting and analysis – regular and detailed business reporting, agree sales targets with the MD, agree targets with Tea
Gather, interpret and analyse data for each business channel
Provide insights to MD into performance improvement plans for individuals and team
Collate data and analyse sales and financial stats

If you are a SA citizen & your CV meets the above criteria, please send your CV to --------Please upload your CV here--------

Recognising that diversity is the key to excellence, our client especially encourages members of designated groups -to apply.

If you have not heard from us within a 2 week period, please deem your application as unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Call Centre Sales Manager - Short Term Insurance

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