Call Coordinator / Administrator â?? Onsite

JOB SUMMARY:
The Role:

We are recruiting a Call Coordinator to join our team on a contract in Sasolburg, Free State.

 

 

Qualification Required:

• Grade 12
• Soft skills
• Computer and MS Office Literate (Administrative C...
  
  

  JOB DESCRIPTION:
  

  The Role:

  We are recruiting a Call Coordinator to join our team on a contract in Sasolburg, Free State.

   

   

  Skills and Experience:

  Qualification Required:

  • Grade 12
  • Soft skills
  • Computer and MS Office Literate (Administrative Certificate)        

  Preferred Qualification:

  • ITIL Foundation V3
  • A+
  • N+

  Experience Required:

  • 1-2 years of administrative work experiences via Service Desk.
  • Call Coordinating or similar.

  Key Accountabilities:

  Duties/Responsibilities:

  • Ticket Management
  • Administration
  • Reporting
  • Quality control
  • SLA Management
  • Direct User communication verbally and written 

  Personality and Attributes:

  • Good communication skills and fluent in English verbally and written
  • Attention to Detail
  • Self-sufficient.  

  Other:

  Work environment:

  • Office Building in Sasolburg, floors with access to stairs. 
    

  Physical demands:

  • Bound to sitting at a desk.

  Travel:

  • Require valid drivers license and own transport.

   

  NB! This job is now closed. You can apply for other jobs by uploading your CV.

  
  

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