Camp Hospitality Manager

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB002834/Tori

Date posted:

Wednesday, April 22, 2026

Location:

Port Elizabeth, South Africa

SUMMARY:
The Role:
To ensure an exceptional, personalized guest experience while maintaining the highest standards of luxury hospitality, operational efficiency, and staff performance.

Plays a dual role: overseeing guest experience (front-of-house) and operational management of the lodge. This role is hands-on and highly guest-focused, while still managing staff and standards.

Responsibilities:
· Guest Experience & Front-of-House Management
· Staff Management & Leadership
· Food & Beverage Oversight
· Lodge Operations & Administration
· Housekeeping & Maintenance Oversight
· Safari & Activity Coordination
· Financial & Commercial Responsibilities
· Health, Safety & Compliance

Key Skills & Competencies
· Strong leadership and people management skills
· Exceptional guest service and attention to detail
· Ability to multitask in a remote environment
· Financial and operational acumen
· Problem-solving and decision-making ability
· Excellent communication and interpersonal skills

POSITION INFO:
Qualifications & Experience
· Diploma/Degree in Hospitality Management or similar
· 3–5+ years’ experience in a luxury lodge or 5-star hotel
· Previous supervisory or management experience essential
· Knowledge of safari/lodge operations highly advantageous
· Wine knowledge (beneficial)
· Valid driver’s license (often required in remote lodges)

Working Conditions (Eastern Cape Lodges)
· Live-in position (remote location)
· Shift work, including weekends and public holidays
· Long hours with a hands-on operational role
· High guest interaction and expectation environment

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