Camp Hospitality Manager

SUMMARY:
Camp Manager / Hospitality Manager at a 5-star game lodge in the Eastern Cape.
Send your CV to info@brightplacements.co.za
010 023 9401
www.brightplacement.co.za
 
To ensure an exceptional, personalized guest experience while maintaining the highest standards of luxury hospitality, operational efficiency, and staff performance.
Plays a dual role: overseeing guest experience (front-of-house) and operational management of the lodge.  This role is hands-on and highly guest-focused, while still managing staff and standards.
 
Guest Experience & Front-of-House Management
Staff Management & Leadership
Food & Beverage Oversight
Lodge Operations & Administration
Housekeeping & Maintenance Oversight
Safari & Activity Coordination
Financial & Commercial Responsibilities
Health, Safety & Compliance
 
Key Skills & Competencies
Strong leadership and people management skills
Exceptional guest service and attention to detail
Ability to multitask in a remote environment
Financial and operational acumen
Problem-solving and decision-making ability
Excellent communication and interpersonal skills
 
Typical Qualifications & Experience
Diploma/Degree in Hospitality Management or similar
3–5+ years’ experience in a luxury lodge or 5-star hotel
Previous supervisory or management experience essential
Knowledge of safari/lodge operations highly advantageous
Wine knowledge (beneficial)
Valid driver’s license (often required in remote lodges)
 
Working Conditions (Eastern Cape Lodges)
Live-in position (remote location)
Shift work, including weekends and public holidays
Long hours with a hands-on operational role
High guest interaction and expectation environment
Top of Form

POSITION INFO:
Camp Manager / Hospitality Manager at a 5-star game lodge in the Eastern Cape.
Send your CV to


To ensure an exceptional, personalized guest experience while maintaining the highest standards of luxury hospitality, operational efficiency, and staff performance.
Plays a dual role: overseeing guest experience (front-of-house) and operational management of the lodge. This role is hands-on and highly guest-focused, while still managing staff and standards.

Guest Experience & Front-of-House Management
Staff Management & Leadership
Food & Beverage Oversight
Lodge Operations & Administration
Housekeeping & Maintenance Oversight
Safari & Activity Coordination
Financial & Commercial Responsibilities
Health, Safety & Compliance

Key Skills & Competencies
Strong leadership and people management skills
Exceptional guest service and attention to detail
Ability to multitask in a remote environment
Financial and operational acumen
Problem-solving and decision-making ability
Excellent communication and interpersonal skills

Typical Qualifications & Experience
Diploma/Degree in Hospitality Management or similar
3–5+ years’ experience in a luxury lodge or 5-star hotel
Previous supervisory or management experience essential
Knowledge of safari/lodge operations highly advantageous
Wine knowledge (beneficial)
Valid driver’s license (often required in remote lodges)

Working Conditions (Eastern Cape Lodges)
Live-in position (remote location)
Shift work, including weekends and public holidays
Long hours with a hands-on operational role
High guest interaction and expectation environment
Top of Form