SUMMARY:
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POSITION INFO:
Are you ready to lead an exclusive safari experience and create unforgettable memories for discerning guests? Our client, a luxury tented camp nestled within the scenic landscapes of Limpopo, is seeking a seasoned Camp Manager to oversee all aspects of operations, guest relations, and team leadership. Duties: Ensure every guest receives a warm, personalised, and memorable experience from arrival to departure. Oversee guest arrivals, departures, meal times, and special occasions, maintaining high standards of service. Monitor guest satisfaction, address concerns proactively, and ensure all preferences and special requests are fulfilled. Build strong relationships with guests while upholding discretion, professionalism, and privacy. Drive upselling opportunities across beverages, activities, private experiences, and retail. Lead, motivate, and manage the entire Kwafubesi team through daily briefings and ongoing performance management. Conduct regular inspections of guest tents, public areas, and back-of-house spaces to maintain luxury standards. Oversee housekeeping, maintenance, and stock levels, ensuring the camp’s presentation remains impeccable. Work closely with culinary and service teams to ensure meal experiences and dining occasions meet luxury expectations. Manage operational administration, including stock control, revenue tracking, and accurate billing. Liaise with Head Office and senior management to meet operational and financial targets. Uphold health, safety, hygiene, and security standards while fostering an environment of conservation and responsible tourism. Requirements: Minimum of 5 years leadership experience in hospitality or tourism. Strong leadership and people-management skills. Excellent guest relations and communication abilities. Proven experience managing the full guest journey. Knowledge of backstock management, stock control, and financial procedures. Exceptional time management and organisational skills. Passion for hospitality and a commitment to delivering luxury service. Nice to Have: Experience in safari or luxury tented camp operations. What We'll Give You: Salary: R16,000 - R18,000 per month (Cost to Company) Provident Fund Contribution If you are a driven hospitality professional looking to make a significant impact in a luxury safari environment, we want to hear from you. Take the next step in your career and apply today to lead a premier experience at Kwafubesi Tented Camp.
