Campus Head

Working Hours:

• 08:00 – 17:00 Monday to Friday
• Must be able to work on evenings and Saturdays when required

Academic Management and support of Campus Personnel:

• Manage academic delivery by amongst other things meeting with the Head: Academic and Head: Academic Operations to ensure that policies and procedures are being implemented.
• Work with Head: Academic and Head: Academic Operations to improve throughput and graduation rates in line with set targets.
• Respond and resolve all escalated academic issues.
• Manage the annual Graduation event.

Student Satisfaction:

• Meet with student representatives at student forums to address student satisfaction issues.
• Monitor the activities of the Student Liaison Body.

Financial Management:

• Oversee debt collection.
• Ensure cost management within budgets.
• Manage annual budgets in accordance with future growth plans and responsible for achieving defined goals.
• Manage cancellations of contracts by meeting with the parents/students and ascertaining why the contract is being cancelled.

Manage Sales and Marketing:

• Manages the sales processes (full time and part time on campus students) be checking the methods adopted to market the campus and whether targets are being met.
• Track daily, weekly and monthly performance to targets and implement corrective measure where required.
• Identify medium and long terms growth opportunities for the campus.
• Overseeing the campuses marketing activities to support sales targets.
• Manage the internal and external campus reputation plan.

Facilities Management:

• Ensure that the overall impression of the campus is aligned with the brand promise and Campus Style Guide.
• Ensure that campus venues are used optimally.
• Manage the operation and security of computer facilities and checks that the Information Technology (IT) infrastructure is in accordance with policies, with the help of the Service Delivery Manager.
• Oversee the outsourced security and cleaning services on campus by amongst other things checking that deliverables as per the contract is met.
• Manage the Occupational Health and Safety (OHS) compliance on the campus.

HR:

• Lead and manage the academic, support and other staff in the achievement of set objectives and targets by ensuring that the campus is a high performing entity.
• Clarify and set academic, support and other staff roles and responsibilities and performance objectives.
• Manage and conduct performance reviews in accordance with policies and procedures and takes corrective action where necessary.
• Implement a management succession plan.
• Build a pro-active environment where the academic and support staff are solution oriented and take responsibility for results.
• Drive Employment Equity awareness and support the brand in meeting Employment Equity targets.
• Give feedback to academic and support staff on performance and development.
• Manage Human Resource in accordance with policies, procedures and legal requirements, with the support of the National HR Manager