Canteen Operations Manager (English and Mandarin)

 

Recruiter:

PMG Recruitment

Job Ref:

PMG000212

Date posted:

Wednesday, February 3, 2021

Location:

Johannesburg, South Africa

Salary:

Market Related


SUMMARY:
Must be fluent in Mandarin and English

POSITION INFO:

The Canteen Manager is responsible for the efficient and professional operation of the Canteen.

  • Providing high quality, healthy food to our Client customers in a professional manner.
  • Working with the Client Canteen Committee to ensure the canteen operates profitably.
  • Ensuring that all staff complies with all relevant policies and procedures as outlined by the Canteen Committee.
  • Ability to speak, read and write both English & Mandarin.
  • Willingness to assist to perform the required functions of a Health and Safety Representative

Responsibilities:

  • Management of canteen staff.
  • Canteen operations management.
  • Effective communication.
  • Management of manuals, policies and procedures.
  • Liaison with Canteen Committee
  • Record keeping.
  • Stock management.
  • Ensuring canteen security.
  • Planning Special Events.
  • Miscellaneous duties

Management of Staff:

  • Ensuring suitable inductions covering hygiene, OHS, customer service and any other relevant points.
  • Ensure staff and customers (where relevant) are aware of all canteen manuals, policies and procedures including: Food & Drink Policy
  • Food handling practices and regulations to prevent food spoilage and contamination.
  • Money handling policies and recording of sales & expenses.
  • Occupational Health and Safety
  • In conjunction with the Canteen Committee, encourage staff to help with the daily running of the canteen.
  • Develop ongoing positive relationships with staff and volunteers.
  • Performance review of staff & Client.

Other Operations:

  • Opening and closing canteen procedures for allocated work times.
  • Preparing and selling menu items as per the canteen menu.
  • Serving staff (as required) during prescribed service times.
  • Establish effective communication between Canteen Committee, Staff, Customers, Chefs and Canteen suppliers.
  • Ensure any changes are communicated to all appropriate parties.
  • In conjunction with the Canteen Committee ensure timely and effective promotion of the canteen, i.e. menu changes, specials, requests for volunteers, theme days etc.
  • Communicate customer and staff feedback to the Canteen Committee.
  • Liaise with the Canteen staff to ensure operational matters are attended to.

 



 

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