Centre Manager – Retail (Ladysmith)

SUMMARY:
Centre Manager to manage the day-to-day operations of a retail property in Ladysmith. This is a full-time, 5-day office-based role suited to an experienced professional who is hands-on, commercially minded, and focused on operational performance, tenant relationships, and overall centre success.

POSITION INFO:


Key Responsibilities

• Manage daily operations and conduct regular site inspections
• Supervise and support on-site staff
• Maintain strong tenant relationships and address issues proactively
• Monitor tenant performance, turnover, and tenant mix
• Oversee tenant administration, including accounts and records
• Ensure compliance with applicable regulations and internal processes
• Liaise with local authorities and external stakeholders
• Coordinate maintenance and service providers
• Support leasing activities, including renewals and vacancy management
• Assist with marketing initiatives, promotions, and events
• Handle tenant communication and meetings as required
• Stay informed of market trends and competitor activity

• Matric (Grade 12) with a relevant qualification
• Minimum of 6 years’ experience in centre management or a related retail property role, with exposure to operations, tenant management, and performance oversight
• Strong leadership and people management skills
• Excellent communication and stakeholder engagement abilities
• Highly organised with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proactive, professional, and solution-oriented approach

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