Change Manager

 

Recruiter:

Datonomy Solutions

Job Ref:

366

Date posted:

Wednesday, September 1, 2021

Location:

Cape Town, South Africa

Salary:

Market related


SUMMARY:
Create change management plans to shift IT teams to data-driven ways of working.

POSITION INFO:

Change Manager – IT Demand Project

Initial six month contract

  • Create change management plans and interventions to shift IT teams to a new ways of working in line with a more data driven organisation
  • Work with the IT Project Manager to ensure that the IT Project team is onboarded and trained, and business resources are upskilled appropriately
  • Work with a Change Lead to create engagement plans and material across the entire project (Food and IT)
  • This role has a dual reporting line to the Change Lead in the project, as well as the IT Project Manager/IT Business Champion.
  • There is also a responsibility to work with HR on any potential role or organisational structure changes.

Stakeholder Management:

  • Understand IT stakeholders and create stakeholder impact matrices
  • Bring all IT stakeholders on board to new ways of working with new technology (not only teams directly impacted)
  • Challenge WW IT teams to shift mindset to one of learning / thinking about the future (Future-fit mindset). This includes the IT leadership team
  • Create an understanding of the effectiveness of an agile way of working

Facilitate Team and Line Management Discussions

Manage Team Transformation:

  • Analysis of people impact of changes to processes and ways of working in line with a data-driven organisation
  • Create and change plans to manage the people impacts
  • Set up and manage a training and upskilling plan for IT resources
  • Ensure operational/business readiness with IT Business Champion and Sponsor
  • Manage resistance and barriers to change

Manage Engagement:

  • Work with project transformation team to deliver integrated engagement and communication across the business
  • Provide an IT engagement plan as input into broader project engagement plan
  • Work with IT team to shape key messages and comms appropriate for stakeholders
  • Create IT communication that is relevant to specific stakeholders (Integrated with broader engagement)
  • Set up and manage IT ‘show and tell’ forum (Data Lake and Integration Topics)
  • Set up and manage go-live communication and channels with IT PM

Onboard New Project Resources:

  • Facilitate the onboarding of new resources with project context and ensure Line Managers provide IT context.
  • Work with the PM to set expectations and boundaries of project for new resources, plus where to go for help

General:

  • Identify risks and opportunities and create mitigation strategies
  • All change documentation relevant to the IT change are set up and maintained
  • Integrate with Demand Project Transformation workstream
  • Status/Change reporting

Functional competencies

  • Strong facilitation and communication skills at multiple stakeholder levels
  • Stakeholder and Impact Analysis
  • Change Planning
  • Proactive Risk and Issue Management
  • Attention to detail and working to deadlines essential

Minimum qualifications & experience

  • Five years relevant Change Management experience
  • Relevant 3 year tertiary or NQF aligned qualification
  • Understanding of agile methodologies and previous experience of working with IT Transformation an advantage
  • Relevant retail industry experience an advantage


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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