Channel Manager

SUMMARY:
To effectively position Vox Telecom as being the definitive supplier of knowledge, products, solutions and services within the telecommunications industry. Vertical and horizontal account analysis and penetration to ensure that all possible product / solution opportunities in existing and associated accounts are explored. Presentation of a comprehensive architectural strategy plan of each account.

POSITION INFO:

• Ensure there is a relationship forged with every level that play a role in the decision making at the customer site
• Identify any possible threats, competitors and consultant influences that may cause the customer to cancel
• To consistently meet set net of churn growth targets
• Constantly monitor of renewal dates, overflow, quarterly project plan and analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain customer service
• Utilize and incorporate competencies of the services of the “Product Specialist” & “Product Managers” to ensure that the companies required budgets are met
• Foster an atmosphere of self-study with regards to trends in the telecommunications market to ensure that the company is viewed as a leader in the Telecommunications industry.

Minimum Requirements

• Grade 12
• Diploma in Accounting, Business Management or related
• 3 years’ experience in Account Management field
• 3 years’ experience in Telecom environment

Job Skills

• Change management facilitation skills (not necessarily IT specific)
• Effective time management skills
• Attention to detail
• Knowledge of Telecommunications legislative changes

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