Chenosis Co-ordinator

SUMMARY:
The Role:

Essemtial Functions:

• Project tracking and planning and following up
• Maintain and coordinate project workstreams through Action/ Task Lists and Activity Tracking.
• Assistance with visualizations and presentations
• Model processes as ...
  
  

  POSITION INFO:
  The Role:

  Essemtial Functions:

  • Project tracking and planning and following up
  • Maintain and coordinate project workstreams through Action/ Task Lists and Activity Tracking.
  • Assistance with visualizations and presentations
  • Model processes as and when required and apply RACI matrix
  • Electronic management of documents and point of contact for Legal resources
  • Round robin and review legal agreements and processes to ensure regulatory compliance.
  • Participation and minuting of product design workshops and product specification activities
  • Liaise and feedback for user acceptance testing on the portal and on products
  • Ongoing content and portal enhancement with UI/UX and Engineering teams to improve customer experience journeys
  • Liaise with Group Marketing on branding and marketing campaigns to launch the marketplace and new products
  • Engage with internal operating companies to pool developer engagement resources to maximise the effect of market entry strategy
  • Liaise with Apigee team and UI/UX teams in updating / enhancing  portal automated dashboard
  • Daily portal user statistics and conversion rates when required
  • Create and maintain a weekly management dashboard of marketplace activity
  • Data analysis and summation of information on marketplace portal, API platform, publisher/developer activity and marketing initiatives
  • Align Executive and SteerCo Board Packs with challenges, revenue and transaction targets, KPIâ??s and critical success factors and report on a scheduled basis
  • Identify and engage with potential targets (API publishers and developers) to create awareness and encourage registration and use of the marketplace
  • In the absence of sales tools, modify and keep updated a CRM on a cloud-based task management tool to track marketing campaigns, potential customer interaction and sales activities
  • Support â?? respond to portal requests and issues and escalate to correct support team when required
  
  
  

   

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