Chief Operating Officer

SUMMARY:
Our client in Rosebank is looking for a COO to start ASAP.

The main responsibility of the COO is to ensure operational efficiency and excellence across all aspects of the company Operations. Driving technology driven operational systems to maximise staff productivity, customer service excellence and key stakeholders satisfaction.
The COO will the be deputy CEO as well as CEO Designate.

Preference will be give for candidate from travel and tourism industry

POSITION INFO:
KNOWLEDGE AND SKILLS REQUIREMENTS

• Previous working experience in senior management for a minimum of 5 years
• CA (SA) and /or MBA from a recognised institution
• In-depth knowledge of different business functions such as Operations, HR, Finance, Marketing.
• Experience in strategic planning and business development
• Good knowledge of data analysis and KPIs
• Familiarity IT/Business infrastructure
• Outstanding organizational and time management skills
• Excellent interpersonal and leadership skills
• Great communication and presentation skills
• Problem-solving mindset
• Analytical skills
• Basic understanding of business law and corporate governance

• Participate in the setting of financial targets
• Ensure cost effective use of company assets
• Analyze, interpret financial operations data and metrics
• Create and communicate reports management and other business stakeholders

• Set comprehensive goals for business growth and success
• Take the lead in business expansion activities
• Maintain relationships with key clients, suppliers and other stakeholders
• Ensure shareholder engagement and that shareholder needs are met

• Ensures efficient operational systems are in place across company operations to support customer service delivery
• Drive innovation, automation and digitisation to improve process efficiencies
• Design, plan and implement business strategies, plans and procedures
• Ensures that operations follow a standard operations procedure
• Oversee daily operations and the work of senior management
• Ensure that business registers and maintains ISO 9001 level standards
• Ensures that operations are in line with POPI and other related Data Security legislation

• Establish policies and procedures that promote service excellence, company culture and vision
• Ensures application of standard and fair performance management system
• Lead by example
• Motivate and develop employees
• Contribute to a constructive and positive work environment
• Promote Team work

NB! This job is now closed. You can apply for other jobs by uploading your CV.