Chief Operations Officer

SUMMARY:
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POSITION INFO:

Scope of Work:

This role is responsible to guide the business into the future with planned growth ensuring that all stated objectives, aims and targets are met and lead to the overall company goal.

· Develop and deliver on the company‘s strategic plan in the most cost effective and efficient manner

· Accountable for the overall performance of the company, for the day-to-day running and management of the organisation’s business, under delegated authority from the Board

· Provide vision with executives for way forward

· Mitigating shareholder and management risk

· Corporate governance

· Oversee planning, organising, control and liaison with principles, dealers etc.

Reporting Structure:

· Board of Directors

Leadership Reonsibilities

Has the senior management team reporting in along with PA

· Senior Operations Manager

· G M Finance

· G M Property Development

· G M Group Services

· G M Property and Site Maintenance

Qualifications:

· Master’s degree in Business Administration or related field

Key Performance Indicators:

- Board strategy implementation

- Restructure the organogram aligned to strategic objectives

- Populate structure with competent staff

- Grow Volumes – Retail & Commercial

- Profitability – Retail & Commercial

- Create a high-performance culture and cohesive team

Top Accountabilities:

· Implement the Board’s policies and strategies

· Develop and present the strategic and annual business plans to the Board for approval

· Report to the Board on progress against the strategic and annual business plans on a regular basis. Typically, reporting against the annual business plan will be monthly, while reporting against strategic plans will be less frequent, although it should at least two or three times a year.

· Develop and monitor strategies to ensure the long-term financial viability of the organisation

· Manage the day-to-day operations of the company

· Manage, motivate, develop, and lead members of the Management Team

· Manage resources efficiently and effectively to achieve the company’s objectives

· Chair Management Team Meetings

· Take a leadership role in establishing / developing the organisation’s culture and values

· Ensure the fit between strategy and culture, the organisation’s processes and structure

· Ensure that appropriate internal audit processes and procedures are in place (in liaison with the Head of organisation's Internal Audit and / or the external auditors, if a Board Audit Committee is not in place).

· Implement the Board’s policies and strategies

· Develop and present the strategic and annual business plans to the Board for approval

· Report to the Board on progress against the strategic and annual business plans on a regular basis. Typically, reporting against the annual business plan will be monthly, while reporting against strategic plans will be less frequent, although it should at least two or three times a year.

· Develop and monitor strategies to ensure the long-term financial viability of the organization

· Manage the day-to-day operations of the organisation

· Manage, motivate, develop, and lead members of the Management Team

· Manage resources efficiently and effectively to achieve the company’s objectives

· Chair Management Team Meetings

· Take a leadership role in establishing / developing the company’s culture and values

· Ensure the fit between strategy and culture, the company’s processes and structure

· Ensure that appropriate internal audit processes and procedures are in place (in liaison with the Head of organisation's Internal Audit and / or the external auditors, if a Board Audit Committee is not in place).

· Develop and implement a risk management plan

· Ensure that there is a succession plan in place and develop future leadership within the organisation

Management:

· Oversee the operations of organization and manages its compliance with legal and regulatory requirements.

· Create and maintain procedures for implementing plans approved by the Board of Directors.

· Promote a culture that reflects the organization’s values, encourages good performance, and rewards productivity.

· Hire, manage, and fire the human resources of the organization according to authorized personnel policies and procedures that fully conform to currents laws and regulations

· Ensure that staff and board have sufficient and up-to-date information.

· Evaluate the organization’s and the staff’s performance on a regular basis.

 

Financial Management

· Oversee staff in developing annual budgets that support operating plans and submit budgets for board approval.

· Prudently manage the organization’s resources within budget guidelines according to current laws and regulations.

· Ensure that staff practice appropriate accounting procedures in compliance with Generally Accepted Accounting Principles (GAAP).

· Provide prompt, thorough, and accurate information to keep the board appropriately informed of the organisation’s financial position.

 

Merger and Acquisition

· Identify which mergers, acquisitions, dispositions, and investments make the most sense for the organisation

· Identify the growth issues regarding acquisitions, expansion, down-sizing, establishing new, and / or closing existing dealerships.

· If decision is to sell the company, establish price and terms, subject to Board approval, prepare sales summary and develop game plan and methodology for sale.

· If Board decision is to dissolve company, develop game plan for liquidation of assets and / or follow up on bankruptcy filing.

 

Community Investment:

· Serves as the primary spokesperson and representative for the organisation.

· Assure that the organisation and its mission, programs, and services are consistently presented in a strong, positive image to relevant stakeholders.

· Actively advocate for the organisation, its beliefs, and its programmatic efforts.

· Act as a liaison between the organisation ad the community, building relationships with peer organizations when appropriate.

Programmatic Effectiveness:

· Oversee design, delivery, and quality of programs and services.

· Stay abreast of current trends related to the organisation’s products and services and anticipate future trends likely to have an impact on its work.

· Collect and analyse evaluation information that measures the success of the organization’s program efforts; refine or change programs in response to that information.

 

Functional Skills, Key Attributes, Experience Technical & Computer Competencies:

Board needs to evaluate and develop these suggestions:

· Effective communicator with excellent leadership, decision making and management skills

· Results-oriented with strong business development sense and the ability to interact with clients, senior management, and staff

· Creative problem-solver with the ability to build and manage team, delegate authority and develop employee talents

· Strong budgeting, business acumen and writing skills are essential

Physical Demands/Working Conditions:

• This role is both office-based and involves the need for local, national and international travel.

 

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