Claims Assessor

Claims Processing;
Confirm that the claim intimation is correct and valid.
Check the status of the policy & receipt of premium (current and up to date), to facilitate claim processing.
Responsible for ensuring that all the required supporting documentation is obtained to comprehensively assess the claim. If necessary, requesting the Claims Administrator to source outstanding documents.
Responsible for evaluating and assessing the claim as per the policy wording/requirements documented in the policy wording.

Administrative Duties;
Support all involved stakeholders with regard to claim queries.
Ensure that all interactions and developments are well documented on company inhouse systems.
Ensure optimal use of MOS to manage workload.
Responsible for generating payment requisitions to facilitate claim payments.

Customer Service;
Responsible for ensuring that the principles of TCF are embodied in the assessment process/decision.
Responsible for providing excellent service to policy holders and business partners in respect of Claims.

Excited to learn more? Apply online now via the button below. You will receive an email acknowledging receipt of your application and information on our process. Kindly note the closing date of 3 April 2024 . We look forward to reviewing your application.