Claims Specialist

 

Recruiter:

Profession Hub

Job Ref:

866962103

Date posted:

Thursday, December 2, 2021

Location:

Johannesburg, South Africa


SUMMARY:
-

POSITION INFO:

QUALIFICATIONS AND EXPERIENCE RELEVANT TO JOB CONTENT

At Appointment:

  • Matric
  • Bachelors degree (or studying towards) would be an advantage
  • Insurance Experience - Engineering Insurance Experience would be an advantage
  • Computer Literacy: Microsoft Office - proficiency in Word, Excel PowerPoint and Microsoft Outlook

Subsequent to appointment:

  • Various practical industry courses and on the job coaching
  • Continuous development of interpersonal skills
  • Be proficient in the KIT policy administration system within 3 months of appointment (Knowledge of KIT will be beneficial)

MAIN PURPOSE OF JOB

The main purpose of the job is to administer claims which include accurate claim assessment, assessor appointment, corresponding with brokers and service providers and attending to claim documentation. It further involves building relationships with brokers by responding to queries and other outstanding matters and filing of claim correspondence.

Personal qualities

  • Well-spoken and confident
  • Good telephone etiquette
  • Immaculate interpersonal skills
  • Ability to perform tasks under pressure
  • Attention to detail / accuracy

KEY FUNCTIONS

Claims administration:

  • Accurate registration of new claims
  • Claim assessment within the parameters of the wordings
  • Correspondence with brokers, assessors etc.
  • Adherence to company SLAs
  • Accurate reserving
  • Attend to all queries
  • Maintenance / administration of schemes
  • Data capturing (loading payments, closing claims etc.)
  • Correspondence: hard copies & e-mail
  • Diary management and follow up
  • Team coordination within claims and the company


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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