Claims Specialist

Recruiter:

Profession Hub

Job Ref:

866962103

Date posted:

Thursday, December 2, 2021

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

QUALIFICATIONS AND EXPERIENCE RELEVANT TO JOB CONTENT

At Appointment:

Matric
Bachelors degree (or studying towards) would be an advantage
Insurance Experience - Engineering Insurance Experience would be an advantage
Computer Literacy: Microsoft Office - proficiency in Word, Excel PowerPoint and Microsoft Outlook

Subsequent to appointment:

Various practical industry courses and on the job coaching
Continuous development of interpersonal skills
Be proficient in the KIT policy administration system within 3 months of appointment (Knowledge of KIT will be beneficial)

MAIN PURPOSE OF JOB

The main purpose of the job is to administer claims which include accurate claim assessment, assessor appointment, corresponding with brokers and service providers and attending to claim documentation. It further involves building relationships with brokers by responding to queries and other outstanding matters and filing of claim correspondence.

Personal qualities

Well-spoken and confident
Good telephone etiquette
Immaculate interpersonal skills
Ability to perform tasks under pressure
Attention to detail / accuracy

KEY FUNCTIONS

Claims administration:

Accurate registration of new claims
Claim assessment within the parameters of the wordings
Correspondence with brokers, assessors etc.
Adherence to company SLAs
Accurate reserving
Attend to all queries
Maintenance / administration of schemes
Data capturing (loading payments, closing claims etc.)
Correspondence: hard copies & e-mail
Diary management and follow up
Team coordination within claims and the company

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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