Client Banking Analyst (Commercial Banking & Transformation) Polokwane

SUMMARY:
To act as consolidator of inputs from team members in the development of the business case for loan applications – inclusive of working on a team-basis with members of the team in the Provincial Office and the Credit Analysts in the Risk Management Division.

POSITION INFO:

Key Performance Areas

Facilitate Development Transformation Of The Agricultural Sector

• Prepare, review, and enhance application materials for all applications, i.e., Blended Finance, Agro-Energy Fund, etc., to meet high standards of accuracy, completeness, and compliance.
• Analyse and understand the criteria for approval of all applications, such as BFS and Agro-Energy Fund applications

Financial Modelling, Analysis & Deal Structuring

• Provide recommendations on the viability of the loan application based on analysis and interpretation of, amongst others:
  • Viability of the business case
  • Alignment to the Bank’s mandate
  • Structure the most optimal transaction based on legal aspects, regulations, and the mandate of the Bank.
  • Depending on the outcome of the assessment, compile a report on the outcome of all assessments highlighting risks, irregularities, business deterioration, and insights.

Growth, Profitability And Financial Performance

• Assist the Relationship Manager and Provincial Head in developing and implementing strategies to meet financial sustainability targets.
• Conduct regular reviews of existing clients with stand-alone accounts to identify potential opportunities for cross-selling

Proactive portfolio management:

Within 72 hours of receipt of the new file, undertake the client on boarding process:

• Validate the loan conditions, update the loan conditions register, and diarise the expected due date for each condition on the system.
• Inform the client of the loan conditions and the adherence thereof.
• Validate the client information with the client and update the system. This will include validation of the instalment due date alignment to the client’s income cycle, commodities, and KYC documents.
• Measure the cost-to-income ratio to ensure positive portfolio health.
• Aim to keep overdue reviews within a threshold not exceeding 5% of total reviews, taking corrective action when necessary.
• Support the Relationship Manager and Provincial Head in monitoring the performance of clients in stage 1 and stage 2 to ensure portfolio health.

Client Relationship Management And Preservation Strategy

• Establish and manage a tracking system to monitor response times and ensure timely follow-up.
• Support the Relationship Manager''''''''''''''''s turnaround time to address and respond to client complaints aligned with standard level targets.
• Support Relationship Managers in driving client contracts through the loan origination process within stipulated timelines for client satisfaction – 90 days.

Proactive arrears and default management:

• Obtain approval from the relevant credit committees regarding changes in members/trustees/directors and sureties of pre-legal arrear clients.
• Obtain approval from the relevant credit committees on the release or leasing of security (person and/or property).

Stakeholder Relationship Management

• Actively gather and analyse feedback from stakeholders to enhance the application process.
• Implement changes and improvements based on feedback to ensure the continuous progression of applications.
• Ensure effective collaboration with internal stakeholders to meet business needs.

Process Improvements

• Continuously refine and optimise application strategies to increase the likelihood of approval.
• Develop and implement strategies to enhance the efficiency and effectiveness of loan disbursements.
• Ensure effectiveness of data management practices and discipline to support effective analysis and analytics

Governance, Enterprise Risk Management, and Compliance

• Monitor the client accounts within allocated portfolio in compliance to the terms and conditions of the approved loan agreement and ensure adherence to the terms.
• Quality of first level quality assurance ensuring risk and compliance and applying applicable policies and procedures.
• Provide a first level quality assurance function on the applicable internal and external statutory requirements, policies and procedures related to the transaction under consideration.

Qualification Requirements

• NQF Level 5: or Relevant three year qualification - BTech in Credit or Risk Management or - Undergraduate Degree in Commercial / Business Sciences / Risk Management / Investment Management.
• Post qualification experience which will typically include the following: 3 to 5 Years

- Experience as a Credit Analyst, or relevant credit / lending assessment experience in a commercial or corporate banking environment

- Experience in a Financial Services Lending environment

- Relationship management experience in a customer facing environment - within an agricultural environment an advantage

Critical Competencies

• Computer
• Communication
• Financial Principles
• Interpersonal
• Reporting
• Planning
• Analytical
• Time Management

Additional Requirements

• Extended hours as and when required
• Valid driver’s license
• Travel as and when required