Client Executive - Retirement Funds - EB Consultant

Recruiter:

Execuplace Appointments

Job Ref:

873

Date posted:

Tuesday, September 21, 2021

Location:

Johannesburg, South Africa

Salary:

R780K

SUMMARY:
Client Executive - Retirement Funds - EB Consultant

POSITION INFO:

Client Executive – Retirement

Key Performance Areas

Consult to a portfolio of clients including both umbrella and stand-alone clients
Provision of appropriate advice, excellent client service and project management to ensure the smooth running of the client base
Establish a relationship with key decision makers and Trustees/ management committee members
Ensure Service Level Agreements are on file for all clients and services are provided in line with SLA
Develop an annual year plan for each client and ensure adherence to deliverables
Review agendas for trustee/management committee meetings and ensure distribution in line with SLA
Attend trustee/management committee meetings and other adhoc meetings as required
Review minutes of meetings and ensure that they are distributed in line with SLA
Ensure matters arising from meetings are actioned timeously
Review and present risk and administration re-brokes
Procure Fidelity Guarantee Insurance for trustees, where necessary
Attend regular meetings with administrators/service providers regarding status of funds
Negotiate with insurers/service providers
Identification of cross-sell and up-sell opportunities within client base
Attend regular meeting with team to discuss workflow and problem areas
Coaching and development of junior team members
Assist in formulation and implementation of best practice

Minimum Qualification

A three year related qualification
Further studies an advantage

Experience

Minimum five years’ experience in a retirement fund consulting role preferably with exposure to stand alone funds

Other requirements

Drivers licence and own transport

Skills required

Interpersonal skills
Problem solving
Conflict management
Planning and organising skills
MS Office with Word, Excel and PowerPoint skills
Passion for technical issues and industry developments
Good attention to detail

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Client Executive - Retirement Funds - EB Consultant

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