Client Liaison Officer

Recruiter:

Affinity Health

Job Ref:

CLO2025

Date posted:

Tuesday, August 5, 2025

Location:

Johannesburg, South Africa

Salary:

12000 - 15000

SUMMARY:
We are seeking individuals who can develop and build strong relationships with employers, connecting with their key business executives and other relevant stakeholders.

POSITION INFO:

Build relationships with the client

Establish and maintain a professional relationship with clients.
Manage key client interactions focusing on driving awareness of services offered.
Provide proactive client support ensuring retention and growth within the client.
Meeting with clients and developing will require regular meetings either face to face or virtual.

Provide customer care support to companies

Ensure that customers expectations are scoped and met.
Develop initiatives to increase customer satisfaction and retention.
Present products and services to clients.
Assisting with any issue an Employer may have around the membership of their employees on the cover.

Acting as the liaison between the client and various stakeholders

Ensure that growth and financial targets are met.
Assist with escalated issues that may arise from internal departments with the relevant clients.
Building ongoing relationships with key stakeholders at clients

Conduct general administrative duties

Ensure that the necessary departmental reporting is adhered to.
Ensure that your assigned companies are fully compliant and that the required monthly premiums are paid timeously.
Accurate reporting of client interactions and demonstrated value added needs to be shown.
Perform any other task entrusted by Management.

Required Qualifications

Matric

Essential Requirements

Fluent in Afrikaans and English
Excel Skills
Proficient in written communication skills

Essential Experience

1 year administrative experience
Understanding that this role requires you to be confident in speaking and emailing your clients.

Similar jobs you might be interested in:

Client Liaison Officer (Manufacturing)
Location: Midrand
Salary: 400000 Annually
Keep the Production Line of Success Rolling! If you can smooth out client queries and your knowledge of the manufacturing cycle is as polished as your MS Excel skills, then we’ve got your next big batch of career success! A well-established manufacturing giant based in Midrand is on the hunt for a client liaison Officer who can keep customers happy, operations flowing and stock levels in per...
3 days ago

Client Liaison Officer
Location: Johannesburg
Salary: 100000 Annually
My client, a leading Property Management Company, is seeking a proactive, energetic, and customer-focused client liaison Officer (CLO) to support their Johannesburg CBD operations. The CLO acts as the primary point of contact for students, staff, and stakeholders, ensuring smooth day-to-day operations, administrative support, and an exceptional customer experience across the property portfolio.
6 days ago

Client Liaison Officer
Location: Midrand
Salary: 360000 Annually
Key Account Managers / client liaison Officers – Keep the Production Line of Success Rolling! If you can smooth out client queries and your knowledge of the manufacturing cycle is as polished as your Excel formulas, then we’ve got your next big batch of career success! Our client, a well-established manufacturing giant, is on the hunt for a Key Account Manager / client liaison Officer ...
24 days ago

Client Liaison Officer
Location: Johannesburg
Salary: 12000 - 15000
We are seeking individuals who can develop and build strong relationships with employers, connecting with their key business executives and other relevant stakeholders.
29 days ago

Support Liaison Coordinator - Pretoria East
Location: Pretoria
Salary: R30 000 Monthly
Role PurposeThe liaison coordinator is responsible for the efficient and seamless management of clients, serving as the primary interface between individuals and external service providers such as legal practitioners, psychologists, and security professionals. The role requires strong organisational skills, the ability to thrive in a fast-paced environment, and the capacity to manage multiple prio...
2 days ago

French Speaker
Location: Johannesburg
Salary:
French-Speaking Sales coordinator (Remote | Part-Time)Location: Remote, with flexible hours - South African Time. Language Requirement: Fluent French & English (spoken and written)Industry: ImmigrationWe are looking for a high-functioning, Results-driven French-speaking sales coordinator. You’ll be required to translate webinars, translate meetings and interviews with Fre...
16 days ago

Junior Marketing Operations Co-ordinator
Location: Johannesburg
Salary:
47 days ago

Centre Manager
Location: Johannesburg
Salary: 000
To manage a centre by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound and optimizing
Today

HoD: Academy & CPD
Location: Johannesburg
Salary:
Today

Senior Product Owner - Enterprise Service Catalogue
Location: Johannesburg
Salary:
Today