Client Liaison Officer

Recruiter:

Stratogo

Job Ref:

HQ000250/pn

Date posted:

Monday, October 31, 2022

Location:

Portelizabeth, South Africa

Salary:

12500 Monthly

JOB SUMMARY:

Our client a specialist Laundry Group, based in Port Elizabeth.
They deliver impeccable service and investing in world-class machinery, equipment and technology that saves time, money and the environment.

JOB DESCRIPTION:

POSITION : Client Liaison Officer

Qualifications:

Gr 12 / Matric / NQF level # 4 secondary education qualification
Marketing diploma / business administration diploma on NQF level # 5 or equivalent in a
Sales / service related industry preferable

EXPERIENCE REQUIRED:

2 years experience in a customer / service related industry including tenders, service
level agreements, service contracts, designing marketing material, coordination and
distribution of marketing material in a managerial role

JOB COMPETENCIES REQUIRED:

Comprehensive understanding of the laundry / production process
Comprehensive understanding of services / products that the company delivers
Comprehensive understanding of the supply and demand chain
Basic understanding of tender and proposal processes
Basic understanding of legal implications and requirements regarding service level
agreements and service contracts
Comprehensive understanding of marketing strategies, marketing media, targeted
marketing and marketing processes
Basic understanding of documentary requirements during submission of proposals and tenders
Ability to communicate, both verbally and written, clearly and accurately in English
Ability to produce clear and concise written correspondence in the form of letters and emails
Ability to call on client / customers, build sound relationships and resolve customer queries and complaints efficiently and effectively
Ability to assist with ISO9001 implementation and audits that is conducted by clients on all other aspects relating to the business
Ability to successfully market all existing and new services to existing, new and potential clients / customers
Ability to design (where applicable), implement and maintain stock and stock control systems
Ability to coordinate and oversee any new installations or amendments to existing installations at clients / customers
Must have own transport to visit clients, make deliveries to clients / customers, pick up deliveries from clients / customers
Ability to correctly complete credit / vendor applications and do invoice reconciliations when required to resolve client / customer complaints
Proficient computer literacy on MS Word, MS Excel, MS Outlook, MS Power point, design software and company related software systems 2 of 5
Excellent interpersonal, communication and selling skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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