Client Service Executive - Roodepoort - From R20, 000.00 per month

SUMMARY:
The purpose of this role is to provide personalised and attentive customer service to policyholders.

POSITION INFO:
Client Service Executive - Roodepoort - From R20, 000.00 per month An exciting opportunity for a graduate to join a specialised insurance provider and deliver personalised customer service . About Our Client The client is a specialised insurance provider based in Roodepoort . They provide short-term insurance products and services to their policyholders . The Role: Client Service Executive The purpose of this role is to provide personalised and attentive customer service to policyholders . The successful candidate will build continuous relationships with clients, handle product inquiries, manage policy renewals, and resolve any issues that may arise regarding short-term insurance policies . Key Responsibilities No relevant experience is necessary for this role . Build continuous relationships with clients in order to identify their needs . Provide proactive and timely feedback to customers on a daily basis . Engage with clients regarding questions about various products and services . Update the system and database diligently with new client information . Create and maintain client files . Take responsibility for the renewals of client policies and focus on client retention . Provide solutions and resolutions to clients regarding problems with their short-term insurance policies . About You No relevant experience necessary . Completed degree, preferably a BCom . Very strong academic results . Fluent in English and Afrikaans . Excellent written and verbal communication skills . Proactive with a positive and friendly attitude . Professional demeanor . Excellent interpersonal and administrative skills . Solution-oriented mindset . Ability to reliably commute to or relocate to Roodepoort, Gauteng .