Client Services Manager - Security/ Guarding

SUMMARY:
Our client is recruiting an experienced Client Services Manager to take full responsibility for allocated client sites, including the effective management of security officers, assets, and client relationships. The successful candidate will ensure service delivery excellence, compliance, and client retention within a professional guarding environment.

POSITION INFO:
Requirements:

• Minimum of 3–5 years’ experience in a Client Services, Operations, or Site Management role within the guarding or security industry
• PSIRA Registration
• Proven experience managing multiple client sites and security officers
• Demonstrated experience in client relationship management and service delivery
• Experience handling disciplinary matters and staff performance management
• Exposure to audits, inspections, and operational reporting within a security environment
• Experience working flexible hours, including night duty and standby, as required
• Strong leadership and people management skills
• Sound understanding of security operations, site compliance, and asset control

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