Cluster Specialist

SUMMARY:
Our client in the Telecommunications Industry is looking for a Cluster Specialist You will be responsible for delivering high quality business insights into the Customer Care Operations as well as answering ad hoc requests / questions. To work in Port Elizabeth on a fixed term contract.

POSITION INFO:

Requirements:

• Matric essential
• Relevant certificates

• 5+ years relevant experience in small business development, Marketing or sales essential.
• Work experience in the telecommunications industry.

 

 

Duties:

• Drive growth in sales, revenue, market share and leadership, TNPS, and NPS and achievement of targets and KPI’s across segments and channels .
• Implement and ensure success of new products, services, and projects and identify key opportunities to drive product and project awareness and price transformation.
• Adhere to weekly visits and monthly call cycles.
• Support operators with day-to-day running of the business - manage the look-and-feel, merchandising, staff training and customer experience
• Identify strategic marketing events to maximize profitability for area of responsibility, facilitate promotions, presence branding and recommend ATL marketing opportunities.
• Implement and manage recovery plans for underperforming stores.
• Manage third party outsource relationships to deliver on the  KPIs as per SLAs and proactively manage the development and implementation of the sales strategy, projects and general management.
• Monitor competitor activity and ensure gap closure through the development of competitor activity plans
• Expand pop-up store locations opportunities (move the function from Marketing Specialist to FSC)

 

Should you meet all requirements please email your application to elizem@------

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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