Coastal Sales Manager

 

Recruiter:

Specd

Job Ref:

JHB001587/JJ

Date posted:

Monday, October 24, 2022

Location:

Johannesburg, South Africa


JOB SUMMARY:
We are looking for a Coastal Sales Manager who will be broadly responsible for achieving set sales targets applicable to the region. This includes the management and execution of overall business development, operational, customer service and client retention strategies, supervising the routine performance of all staff and maximising the profitability of the region in line with budgeted sales targets. Travel is a requirement of the position.

JOB DESCRIPTION:


Responsibilities:
  • Responsible and accountable for business development through growth (sales), profitability and client retention within the region.
  • Management of stock and company assets.
  • Overall facilities management of Regional Office where applicable.
  • Cash control.
  • Ensuring effective Marketing and Public Relations through offering excellent customer service and ensuring the customer centric approach filters downstream.
  • Determining staffing requirements and fulfilling with the right candidates in conjunction with the relevant resources with the Operations Team.
  • Hire and train new staff to a high standard in conjunction with the relevant resources with the Operations Team.
  • Manage direct reporting staff (Regional Managers) according to overall company policy.
  • Monitor staff performance including performance reviews; set employee goals and objectives; develop staff to maximise potential.
  • Delegate work duties to staff.
  • Allocate use of available resources.
  • Monitor and assist staff with work progress.
  • Co-ordinate financial and budget activities for maximum operational efficiency.
  • Facilitate the preparation and analysis of reports.
  • Review performance data (financial, sales and activity reports) to monitor and measure productivity, activity levels and individual performance against targets.
  • Achievement of regional budgetary revenue.
  • Regular site visits and presence within regions in order to maintain awareness of market requirements and competitor activity on the ground and provide regular feedback to management.
  • Adherence to deadlines.
  • Awareness and identification of opportunities for up-selling, cross-selling and implementing new products in existing client base.
  • Facilitate effective communication on sales-related activities between Head Office and Regional Branches.
  • Active travel to the allocated regions is a critical function of this role.

Core Functions:
  • Business Development and Growth
  • Drive Channel Sales performance.
  • Ensure ALL Regional Managers achieve all sales, new business acquisition and revenue targets set by the business.
  • Grow existing base revenues through the established product mix.
  • Identify and pursue sales opportunities and/or prospects on a regional level.
  • Be familiar with company product mix and commercial terms in order to successfully market company capabilities.
  • Co-ordinate and facilitate Regional Sales Team activities in accordance with overall company sales strategy.
  • Embody the “customer is king” philosophy.
  • Required stock is ordered on time and in accordance with company stock ordering process.
  • Stock count is completed and balanced monthly in accordance with company policy. Required documentation is submitted according to deadline.
  • Strict adherence to cash collection and reconciliation process.
  • Strict adherence to company banking and reconciliation process.
  • Stock distribution in line with a clear understanding of activation numbers to ensure maximum returns.
  • Ensure any reporting requirements are completed accurately and submitted by the deadline.
  • Maintain accurate geographical information in regard to prospective and existing customers so as to track national footprint and opportunity.
  • Maintain accurate record of sales team activity, efficiency and performance.
  • Liaise with internal departments to facilitate efficient flow of the sales process.
  • Provide progress reports at regular intervals.
  • Implementation and entrenchment of effective and efficient Sales Force Management.
  • Effective capacity management across the entire Regional Sales Team.
  • Effective fleet management striving for continuous opex improvement.
  • Ensure Regional Sales team adheres to company guidelines in regard to time management.
  • Aligning service delivery to customer by creating a culture of excellence.
  • Human Resource Management o Entrench and enforce Company Policies, Processes and Procedures.
  • Promote a performance-based culture and ensure staff are held accountable.
  • Develop Sales team members and build future leaders.
  • Managing day to day activities of staff to optimum efficiency levels.

Abilities and Skills:
  • Business planning & execution.
  • Demonstrates initiative with a results orientation, while exhibiting strong drive and leadership skills.
  • Detailed, orientated and able to handle multiple tasks at one time.
  • Excellent written and verbal communications.
  • Excellent business acumen.
  • Excellent interpersonal skills.
  • Excellent organization skills.
  • Keen project management skills with an ability to interact with and motivate others to succeed on several fronts simultaneously.
  • Microsoft Office: Advanced Excel, Word and Power point skills.
  • Presentation skills.
  • Prioritizes workload and meets deadlines for a variety of marketing "deliverables".
  • Problem solving skills.
  • Professional.
  • Results orientated.
  • Self-motivated and able to work as a member of a team.
  • Service orientated.
  • Strong analytical, technical and mathematical abilities.
  • Strong decision-making ability.

Competencies:
  • Ability to organize.
  • Accountability.
  • Attention to detail.
  • Decision making ability.
  • Delegation.
  • Effective communication skills.
  • Financial Acumen.
  • Flexibility.
  • Integrity.
  • Leadership ability.
  • Management Ability.
  • Reliability.
  • Responsibility.
  • Self Confidence.
  • Self-Management.
  • Stress Tolerance.
  • Taking Initiative.
  • Teamwork and collaboration.
  • Time Management Ability.
  • Understanding of business processes and systems.

Experience/Knowledge:
  • Grade 12 with Matric certificate.
  • Relevant tertiary qualification.
  • Sound knowledge of business principles, financial management, marketing and sales.
  • Familiar with the purpose and composition of Service Level Agreements.
  • 3+ years’ experience in Customer Relations/Client Management.
  • 5 years’ sales and operations management experience within the Informal Sector.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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