SUMMARY:
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POSITION INFO:
Coffee Technician - Equipment – Cape Town
Salary: Market Related, Permanent
Purpose of Position:
Complement Recruitment are recruiting for a Coffee Technician based in Cape Town. Responsibilities include servicing, maintaining, fault finding and troubleshooting equipment on site as well as reporting any negligence to management.
Apply Directly for this Job by clicking here - Minimum Requirements Qualifications And Skills
- Minimum Grade 12 Certificate.
- Drivers License
- Experience as a coffee machine technician, related engineering qualification or certificates preferred
Equipment Specific Requirements:
The Technician must have basic, intermediate & advanced skill within the items and equipment specific to Machine Filters, Slush, Liquid, Vending, Grinders, Juicers, Espresso Machines
Duties:
General
- Required to do tool checks & where applicable (Responsible for “lost” tools)
- Perform any other tasks as instructed by National Coffee Manager
- Operational assistance and guidance to Customer on equipment
- Groomed well and vehicle kept clean and neat to meet professional image for the business.
- Promote company ethics and values at all times.
- Announcing him to management of establishment with explanation for purpose of visit
- Work Standby as required from time to time
- Stick to route planned as per SLA
Technical & On Site Duties:
- Repair Faulty Equipment
- Fault Finding – Intermediate to Advanced – mechanical, electrical, hydraulic & software related
- Testing all equipment to ensure it is mechanically, aesthetically and functionally acceptable
- Calibrating and or programming of equipment to ensure the right quality of coffee products is produced
- Install Beverage Equipment & Test with Product before leaving Customer Upliftment of Equipment
- Clearly communicate Fault on Equipment & Corrective action taken to Manager on site
- Inform field service coordinator OR technical support manager of updates or returns
- Escalate any problems i.e. wrong address, site not ready, no product etc immediately
- Phone for assistance from Internal Specialists when struggling to Repair equipment within reasonable & acceptable time
- First time repair of equipment
- Preventative checks & repair on equipment
Administrative Duties:
- Fill in job sheets with Part Description & Code
- Complete Job Card in Detail
- Record Customer Negligence on Job card
- Ensure that relevant Manager signs off Job card
- Complete & hand in Tool Checks
- Complete Leave Applications
- Keep boot Stock to Pre-determined & acceptable value
- Do weekly counts & check Stock age analysis Report to ensure accurate boot stock
S.H.E. Responsibility’s:
- Keep Vehicle clean, neat & safe at all times
- Keep Work area around machine uncluttered & safe
- Wear relevant protective clothing
- Ensure machines is always unplugged & de-pressurized or cool before working
- Ensure that customers don’t come in harm’s way when on site
- Only use tools trained on current technical tool list
- Consider the possible Risks of activity’s at customer
- Drive safe & within the Law at all times
- Good understanding of the risks of equipment, electrical, high temperature, pressurized vessels, sharp edges, lifting Techniques, dangerous chemicals etc.
Additional Responsibilities
- Time management
- Responsible for spares and tools
- Promote company ethics and values at all times.
- Quality of Workmanship
- Be cost conscious when selecting replacement spares during repairs
- Be cost conscious in driving style of company vehicles
- Determine if break down is Customer Negligence & inform Management
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Apply Directly on our Contact Form - Attach your Microsoft Word CV, and complete all the required information – Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.
