Collections Administrator / Client liaison officer

Recruiter:

Dante Personnel

Job Ref:

PTA025290/CA2

Date posted:

Thursday, January 15, 2026

Location:

Pretoria, South Africa

Salary:

15 000

SUMMARY:
Position: Collections Administrator / Client liaison
Salary: R15,000ctc negotiable

POSITION INFO:
A well-established law firm seeks a detail-oriented professional to provide accurate administrative and financial support within a debt collections environment, with a focus on reconciliations, client pay overs, reporting, invoicing, and client query resolution in line with client mandates and internal controls.

Key Responsibilities

Reconcile client books with system data and resolve discrepancies
Prepare and process client pay overs and month-end reconciliations
Compile and distribute client reports in line with SLAs
Manage client queries relating to balances, collections, pay overs, and invoices
Prepare, issue, and reconcile client invoices
Maintain accurate records on DM11, Excalibur 4, RC06, and Swordfish
Ensure compliance with internal procedures, client mandates, and regulatory requirements

Minimum Requirements

Experience

2–3 years’ experience in debt collections, legal collections, or financial services
Hands-on experience with DM11, Excalibur 4, RC06, and Swordfish

Technical Skills

Advanced Excel (XLOOKUP/VLOOKUP, IF formulas, Pivot Tables, reconciliations)
Proficient in Microsoft Word, Outlook, and Teams

Skills & Attributes

Strong reconciliation, analytical, and problem-solving skills
High attention to detail and ability to meet deadlines
Professional client communication skills
Organised, trustworthy, and able to work independently or in a team

Advantageous

Trust account experience
Knowledge of collections legislation, client mandates, or audit/compliance processes

Consultant: Celia Armstrong - Dante Personnel Pretoria Faerie Glen
Apply via our website

Or apply directly on the following link:

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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