Commercial Claims

Recruiter:

CFS Recruitment

Job Ref:

428076

Date posted:

Thursday, July 9, 2026

Location:

Roodepoort, South Africa

SUMMARY:
-

POSITION INFO:
Claims Administrator Job SpecificationJob Purpose: To efficiently manage the administrative aspects of the claims process, including requesting payments for service providers, managing third-party and recovery claims through an outsourced service provider, and processing windscreen claims. The ideal candidate must be accurate, organized, and able to handle a high volume of email communications professionally. Key Responsibilities: · Request and follow up on payments to external service providers. · Process all recovery and third-party claims through our appointed external service provider. · Handle and process all windscreen claims. · Accurately maintain claims records and documentation. · Liaise with service providers, clients, and internal stakeholders to ensure smooth processing of claims. · Manage a large volume of email correspondence effectively and efficiently. · Assist with general claims administration tasks as required. Key Competencies and Skills: · High attention to detail and accuracy in documentation. · Strong organizational and time management skills. · Excellent verbal and written communication. · Proven ability to manage and respond to a high volume of emails daily. · Client service orientation and ability to resolve queries. · Team player with a proactive approach. Minimum Requirements: · Matric (Grade 12) (Ess). · Full Fais Credits (ess) · RE 5 qualification is essential. · Minimum 5+ years' experience in short-term insurance claims administration. · Proficiency in Microsoft Office Suite (Word, Excel, Outlook). · Experience using claims management systems will be advantageous.

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