Commercial Claims Consultant

SUMMARY:
Our company based in Centurion is looking for a Commercial Claims Consultants, to do effective handling and settling of Claims.

POSITION INFO:

Qualification and Experience:

• Grade 12 Certificate or equivalent Level 4 qualification issued by SAQA
• FIAS Credits (150), RE5 Certificate (compulsory)
• Short-term claims experience in Personal and Commercial Lines
• Minimum 3 years working experience
• Minimum 3-5 years in short-term experience industry
• Motor and non-motor experience
• Computer Literacy - MS Office: Word, Excel, Outlook - Intermediate Skill Level
• Reliable Transport

Skills and Abilities:

• Bilingual
• Excellent communication skills (written and verbal)
• Work under pressure and able to meet deadlines
• Excellent time management & Display sense of urgency
• Quality Orientated
• Diplomatic and Patient
• Problem solving sills
• Display initiative, maturity and a high degree of professionalism
• Liaise and build relationship with clients
• Ability to negotiate with insurers/clients in respect of contentious claims

Main activities and Key Areas:

• Handling commercial claims including Heavy Commercial vehicles from registration, right up until settlements
• Ensuring confirmation of cover has been completed correctly
• Reporting and handling of commercial motor and non-motor claims
• Communicating with clients, the responsible party, their insurers, solicitors, and various other parties involved in the claims process, by telephone and/or by written communication
• Ensure effective and timely claims management and settlement (in line with the SLA agreement)
• Adequate reserving of claims
• Assist with administrative functions and undertake special projects as and when requested
• To maintain the claims filling system effectively and effeciently - ensure all documents are renamed correctly
• To keep clients updated on the progress of the claim telephonically and via e-mail
• Advise clients on general queries and claim issues
• Requesting payments correctly within mandate
• Handling of Compliments and Complaints according to the Compliments and Complaints Business Processes
• Ad hoc duties assigned by management from time-time

Desired Skills:

• Commercial lines
• Personal lines
• FIAS
• RE5
• motor and non motor claims
• DOFA

Desired Work Experience:

• 2 to 5 years Business Consulting
• 2 to 5 years Claims Assessment

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

You can visit our website for more vacancies: www.wePlace.co.za / Facebook page @wePlace / LinkedIn www.linkedin.com/company/wePlace/

NB! This job is now closed. You can apply for other jobs by uploading your CV.