SUMMARY:
Our client in the North Western area (Klerksdorp/Potchefstroom) is currently looking for a Commercial Manager.
POSITION INFO:
COMMERCIAL MANAGER
North Western Hub (Klerksdorp/Potchefstroom)
The individual will report to the National Commercial Manager.
PURPOSE OF THE ROLE: A Commercial Manager who drives business revenue growth through sales and marketing (ARPU), is responsible for customer care and managing debtors. The position is a senior management role with several heads of department reporting through to it.
Key Performance Areas include, but are not limited to:
Leadership: Lead, mentor and develop heads of department to achieve business and individual performance excellence.
Sales Planning and Analysis:
Developing and updating an annual business plan and budget (as it relating to customer growth and retention.
Competitive landscape analysis and reporting, including product and pricing. Ensure successful lead-to-receipt process.
Identify appropriate market segments and channel strategies.
Develop tactical customer growth and retention strategies (where and what to sell and how to sell it).
Customer care
Ensure that customer experience is at a high level at all times.
Implement customer satisfaction and retention initiatives.
Debtors Management
Provide revenue assurance through accurate and timely billing and collections processes.
The successful candidate must have the following experience and skills:
Candidates with relevant experience in the telecommunications industry will be preferable, alternatively, experience in customer-facing and sales-focused industries.
Proven leadership and management skills, including managing distributed teams at a regional level.
Strong communication and interpersonal skills.
Excellent project management skills.
Ability to delegated tasks and supervise others.
Great multi-tasking abilities and attention to detail.
Excellent collaboration skills.
Report writing and analysis.
Qualifications
Matric
Bachelor’s degree (relating to the field) would be advantageous
Other requirements
Must be willing to travel to hub branches (3 to 4 per hub)
NB! This job is now closed. You can apply for other jobs by uploading your CV.
