Commercial Manager

Take responsibility for setting sales, customer acquisition strategy and customer retention strategy, and leading the business into new verticals based on a community orientated approach and strategic partnerships. Support the Regional Directors and Regional Sales Managers in identifying trends within industry and competition and create the processes and systems to improve ability to analyse performance. Build, lead, and motivate strong Sales, Marketing and Customer Service departments of the business and attract, train, develop and retain talent to support the different regions.

Establish strategies to influence growth in Lead Sources and Strike Rates per Lead Source, Consultant and Region. Pipeline and revenue management / forecasting on a regular basis (weekly, monthly, and quarterly).

Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services and manage and coordinate marketing and creative staff, leading market research efforts to uncover the viability of current and existing products / services and liaising with media organizations and advertising agencies.

Requirements:

• 5 years + related sales and marketing management experience and proven track record of business development experience
• BCom degree or equivalent in Sales / Marketing
• Strong communication skills with a client-centric approach to solution-selling
• Excellent analytical skills with a solid understanding of revenue forecasting and management reporting
• Willingness to always learn, listen, and think deeply about what customers value, and the ability to venture into unknowing terrain to execute
• Preference will be given to people from outside the industry, ideally from a consumer orientated background / consumer focused industry with a deep understanding of human behaviour, and an understanding of how a multi revenue stream business operates

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