SUMMARY:
Main Purpose
The company is seeking a Commercial, Technical Analyst to join the after sales team, taking on a strategic role in coordinating effective transformer refurbishment services.
POSITION INFO:
Qualifications and Experience
â¼ Matric
â¼ Diploma in Electrical Engineering, Mechanical Engineering, or related fields
â¼ Previous experience in a commercial or technical role, preferably related to
transformers or industrial equipment
â¼ Knowledge of SYSPRO/SAP
â¼ Expertise in preparing proposals and technical scopes
Duties and Responsibilities
â¼ Prepare detailed commercial proposals, aligning with customer needs and company
guidelines.
â¼ Coordinate logistical and technical activities from the transformer's return to the factory
until the repair is completed.
â¼ Manage factory inspections, interacting with customers and inspectors to ensure
compliance and quality.
â¼ Develop opening and repair scopes in partnership with the engineering team.
â¼ Oversee activities and workflow management in SAP, ensuring proper tracking and
registration of all stages.
â¼ Estimate and coordinate external services for transformers, ensuring efficient
execution within the company's established standards.
â¼ Act as the primary point of contact for customers, ensuring effective communication
and resolving technical and commercial inquiries.
â¼ Monitor service schedules, ensuring deadlines are met according to the company's
quality standards.
â¼ Develop management reports on project progress and KPIs, focusing on performance
analysis and continuous improvement
