Commercial Underwriter Lead

Recruiter:

Status Staffing

Job Ref:

PC001625/RC

Date posted:

Monday, April 22, 2024

Location:

V & A Waterfront, South Africa

SUMMARY:
Our Client based in De Waterkant, Cape Town is seeking an experienced Commercial Underwriter Lead to join their team. The ideal candidate will be responsible for overseeing and guiding a team of commercial underwriters at a short-term insurance brokerage, ensuring high standards of underwriting, compliance, and client service are maintained.

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Insurance
BASIC SALARY : Market Related
START DATE : A.S.A.P / Immediate

REQUIREMENTS:

Minimum of 5 Years experience in Commercial Underwriting
Minimum of 2 – 3 years team leader experience in a similar role
Industry relevant qualification
RE5
FAIS compliant

DUTIES:

Financial:

Take proactive measures to minimize cancellations and mitigate financial losses
Ensure and contribute to minimisation of general expenses

Client:

Ensure timely, accurate, and professional communication with all stakeholders, including clients, Account Executives, and insurers
Develop and implement strategies to enhance client engagement and service delivery
Work to meet client satisfaction targets while adhering to company standards

Business Processes:

Guide and support the Commercial Underwriting team towards achieving goals and maintaining standards
Provide guidance on underwriting practices and ensure compliance with regulations and company policies
Address client complaints promptly and optimise staffing to improve efficiency
Generate reports, conduct quality assessments, and take corrective action to uphold quality standards
Assist in developing training materials and procedures to enhance team performance.
Adhere to company standard operating procedures performing the following processes on client portfolios (but not limited to):
- General client
- New business
- Renewals
- Endorsements
- Re Broke
- Age Analysis
- Cancellations
- Refunds
- Invoicing
- Client retention
- Filing and record keeping
- Participating in ad hoc projects

Learning and Growth:

Live the company values
Ensure continuous self-development
Share information and knowledge with the team
Assist with the Performance management of the Underwriting team

HOURS:

Monday to Friday 08:00 – 16:30

Should you meet all the requirements, apply on our website at

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